Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Open To Work

Catherine Cathy Noyes

St. Petersburg,FL

Work Preference

Desired Job Title

Sales Associate

Work Type

Part Time

Location Preference

On-Site
Location: St. Petersburg, FL
Open to relocation: No

Important To Me

Work-life balanceFlexible work hours

Summary

Dynamic legal assistant with extensive experience at Walters Levine, P.A., excelling in client communication and case management. Proficient in Microsoft Office, PDF, Excel and Juris. Also skills included enhancing client satisfaction through effective scheduling, meticulous document handling and communications of outcome or post appointment correspondence. Several form letters were instigated during my tenure for multiples areas of the law practice. Most recently I have enjoyed being a retail professional, having learned a lot of the multiple duties to provide good customer service and sales. Strong focus on following protocol to assist in achieving sales targets through strong focus on customer needs and excellent product knowledge. Known for collaborative efforts with team members and adaptability to changing store demands and covering shifts with last minute notice at either UPS store when needed.

Overview

50
50
years of professional experience

Work History

Sales Associate

UPS Store 8039
St. Petersburg, FL
08.2025 - 07.2026
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy and timely service.
  • Maintained product displays and inventory levels, optimizing store presentation and availability.
  • Collaborated with team members to achieve sales targets through effective communication and teamwork.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Legal Assistant

Walters Levine, P.A.
Tampa, FL
09.2012 - 05.2025
  • Handled office scheduling and created a spreadsheet reflecting current status of all working clients and a separate spreadsheet for current status of all estate administrations.
  • Improved communication between my supervisor attorney and clients by scheduling meetings, following up on unanswered meeting emails, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries and/or providing updates to the clients.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction, resulting in many positive and kind emails and/or gifts from clients over the years.
  • Communicated pertinent information to clients via phone, email and mail.

Legal Assistant

Metzger Law Group
Tampa, FL
01.2012 - 08.2012
  • Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Preparation of civil litigation pleadings in the area of insurance defense litigation including premise liability, construction litigation, civil trial and insurance law.
  • Started there in October of 2011 but a car accident caused a break in employment and then they had me come back in Jan. of 2012.

Legal Secretary

Reith & Ritchie, P.A.
Tampa
07.2008 - 09.2011
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Organized files for estate administration.
  • Organized estate planning documents for signing.
  • Maintained firm contacts.
  • Utilized Stamps.com for all mailings.
  • Provided exceptional customer service when greeting clients and answering phone calls while fostering a welcoming environment.

Education

Associate of Science - Legal Secretaryship

St. Petersburg College
St. Petersburg, FL
06-1978

Skills

  • Microsoft office
  • Kofax PDF expertise for court filing of documents
  • Calendar management with follow-up flags
  • Adaptation of legal forms to county-specific requirements
  • Proficient in client interactions
  • Customer service and excellent people skills
  • Teamwork and collaboration
  • Reliable and punctual and flexible schedule
  • Exceptional customer service
  • Cash register operation and Money Handling

Accomplishments

  • Extensive training and certification as a Guardian Ad Litem in Pinellas County to serve as a child advocate in the family law arena, including data collection, written reports and interaction in court hearings resulting favorable resolutions for both cases I was assigned.
  • President of the St. Petersburg Legal Secretaries Association from 1986 through 1987.
  • Secretary of the Northwest Youth Baseball & Softball league for two years and active participation on the Board of Directors to manage and maintain everything needed.
  • Scout master at St. Jude Catholic School for one year while my son was in 6th grade.
  • Active member of Cathedral of St. Jude, including participating in the choir since 2011 and previously at times playing guitar with a smaller group at various prayer meetings or women's retreat.

Affiliations

Active member in the choir at the Cathedral of St. Jude for over 24 years and recently trained to volunteer as a Eucharistic Minister to the homebound.

Timeline

Sales Associate

UPS Store 8039
08.2025 - 07.2026

Legal Assistant

Walters Levine, P.A.
09.2012 - 05.2025

Legal Assistant

Metzger Law Group
01.2012 - 08.2012

Legal Secretary

Reith & Ritchie, P.A.
07.2008 - 09.2011

Associate of Science - Legal Secretaryship

St. Petersburg College