Cathleen Wages
Peoria,IL
Summary
Dynamic Certified Medical Assistant with extensive experience at Indiana Family Health Council, excelling in patient care and electronic health records management. Proficient in specimen collection and HIPAA compliance, I enhance clinic efficiency while fostering compassionate patient interactions. Committed to delivering optimal outcomes through meticulous attention to detail and effective communication.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Indiana Family Health Council
01.2023 - 10.2025
- Assisted healthcare providers in delivering quality patient care through efficient scheduling and coordination.
- Performed routine laboratory tests, maintaining high standards of cleanliness and safety protocols.
- Managed electronic health records system to maintain updated patient information and streamline workflows.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
Carle Hoopeston Regional Health Center
09.2018 - 04.2022
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Medical Assistant
APi Group
10.2016 - 03.2018
- Called and faxed pharmacies to submit prescriptions and refills.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Performed routine laboratory tests, maintaining high standards of cleanliness and safety protocols.
Certified Nursing Assistant
OSF Sacred Heart Medical Center
09.2013 - 02.2016
- Provided compassionate patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
No Degree - Nursing Assistant
Danville Area Community College
Danville, ILDiploma - Medical Assistant
Midwest Technical Institute
IL11-2016
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Electronic health records
- Sterilization techniques
- Phlebotomy techniques
- Injection administration
- Sample collection procedures
Timeline
Certified Medical Assistant
Indiana Family Health Council
01.2023 - 10.2025
Certified Medical Assistant
Carle Hoopeston Regional Health Center
09.2018 - 04.2022
Certified Medical Assistant
APi Group
10.2016 - 03.2018
Certified Nursing Assistant
OSF Sacred Heart Medical Center
09.2013 - 02.2016
No Degree - Nursing Assistant
Danville Area Community College
Diploma - Medical Assistant
Midwest Technical Institute