Cathrona Blair-Jordan
Brooklyn,NY
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Possess excellent communication and problem-solving abilities. I am a team player who is comfortable working in a fast-paced environment and is adaptable to changing priorities.
Overview
7
7
years of professional experience
Work History
Waitress
Ocean Coral Spring Resort
01.2019 - 01.2021
- Provide excellent customer service, handling payments and maintaining cleanliness in the dining area
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Grand-A-View Restaurant & Event Place
01.2018 - 01.2019
- Taking orders, serving food and drinks, ensuring accuracy in orders, and working at exceptionally fast pace
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress
The Oasis Resort
01.2014 - 01.2015
- Ability to elaborate effectively, addressing any customer concerns or special requests and ability to communicate with other team members to ensure a smooth dining experience for guests
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Certified Nursing Assistant
Heartsaver-NY Medical Training Center
Brooklyn, NY06.2024
Diploma -
Community School of Cosmetology
01.2023
Certificate - Housekeeping
HEART/NSTA Trust
01.2012
School leaving certificate - Business
Petersfield High School
Jamaica01.2008
Skills
- Time management
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively
- Providing high-quality care
- Strong multitasking
- Team Collaboration
- Hospitality service expertise
- Service prioritization
- Handling Complaints
Timeline
Waitress
Ocean Coral Spring Resort
01.2019 - 01.2021
Waitress
Grand-A-View Restaurant & Event Place
01.2018 - 01.2019
Waitress
The Oasis Resort
01.2014 - 01.2015
Diploma -
Community School of Cosmetology
Certificate - Housekeeping
HEART/NSTA Trust
Certified Nursing Assistant
Heartsaver-NY Medical Training Center
School leaving certificate - Business
Petersfield High School
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