Cathryn Chambers
Marble Falls,AR
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatcher And Yard Manager
Emery Sapp And Sons, ESS
09.2021 - Current
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Managed customer accounts and invoicing.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Truck Driver
D.S.I.
08.2018 - 08.2021
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Truck Driver
Mast Trucking
08.2015 - 08.2018
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Education
Certificate - Business Accounting
Everest College, Springfield Mo
Springfield, MO08.2012
Certificate - Landscape Design
Kennesaw State University
Kennesaw, GA03.1989
Skills
- Repair Scheduling
- Equipment Needs Assessment
- Work Crew Dispatch
- Dispatch Recordkeeping
- Dispatch software
- Team Work Scheduling
- Decision-Making
- Dispatch Coordination
- Data Entry
- Creative Thinking
Certification
OSHA 10 certification
OSHA Fleet Safety certification
Timeline
Dispatcher And Yard Manager
Emery Sapp And Sons, ESS
09.2021 - Current
Truck Driver
D.S.I.
08.2018 - 08.2021
Truck Driver
Mast Trucking
08.2015 - 08.2018
Certificate - Business Accounting
Everest College, Springfield Mo
Certificate - Landscape Design
Kennesaw State University
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