Cathryn Miller
Kenosha,WI
Summary
Dynamic professional with a proven track record at Skogen's Festival Foods, enhancing customer satisfaction and streamlining inventory management. Excelled in customer interaction and oral communication, significantly improving engagement and operational efficiency. Demonstrated sales expertise and a strong customer service orientation, fostering robust stakeholder relationships and driving success.
Overview
4
4
years of professional experience
Work History
Associate
Skogen's Festival Foods
03.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Swim Instructor
Diver Dan's Scuba Center
08.2020 - 07.2022
- Taught daily swim instruction to entry-level students aged 4-10.
- Developed and executed lesson plans regarding essential swimming skills and techniques.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
High School Diploma -
Harborside Academy
Kenosha, WI06.2024
Skills
- Customer interaction
- Oral communication
- Customer service orientation
- Sales expertise
Volunteer Work
- Student Mentoring (10/22-10/23)
- Chaperoned 8th Grade Field Trip (3/24)
- Facilitated Activities for 1st Grade Students (9/22-6/24)
- Teacher’s Aid (1/24-6/24)
Timeline
Associate
Skogen's Festival Foods
03.2022 - Current
Swim Instructor
Diver Dan's Scuba Center
08.2020 - 07.2022
High School Diploma -
Harborside Academy
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