Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Savannah Nicolai

Onalaska

Summary

Proven leader with extensive experience in customer service and store maintenance, notably at Skogen's Festival Foods. Excelled in fostering community connections and enhancing team productivity through effective leadership and employee motivation. Demonstrated exceptional ability to resolve customer complaints, ensuring a welcoming atmosphere and maintaining high safety standards. Skilled in teamwork and collaboration, consistently achieving positive feedback.

Overview

2
2
years of professional experience

Work History

Shift Manager/Key Holder

Skogen's Festival Foods
10.2023 - Current
  • Resolved customer complaints by employing active listening and providing tailored solutions.
  • Delegated tasks based on individual strengths, improving overall team performance and efficiency.
  • Established relationships with regular customers, fostering loyalty and community connection.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.

Cashier

Chick-fil-A
08.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science - Environmental Science/Geoscience \

Winona State University
Winona, MN
05-2028

High School Diploma -

Onalaska High School
Onalaska, WI
05-2024

Skills

  • Store maintenance
  • Effective leadership
  • Employee motivation
  • Health and safety
  • Customer service
  • Teamwork and collaboration
  • Team leadership

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Hiking and exploring the natural world
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Music
  • Gym Workouts
  • Knitting and Crocheting

Timeline

Shift Manager/Key Holder

Skogen's Festival Foods
10.2023 - Current

Cashier

Chick-fil-A
08.2022 - 09.2023

Bachelor of Science - Environmental Science/Geoscience \

Winona State University

High School Diploma -

Onalaska High School

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Savannah Nicolai