Cathy Burnette
Rapid City,SD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Assistant Deli Manager
Safeway
Rapid City, SD
09.2024 - Current
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
Delivery Driver
Speedee delivery
Rapid City, SD
05.2023 - 07.2024
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Delivery Driver
Dark canyon coffee
Rapid City, South Dakota
08.2022 - 04.2023
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Assisted warehouse personnel in packing orders when necessary.
- Maintained accurate records of goods delivered and collected payments as required.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Customer Service Representative
Scheels Sporting Goods
Rapid City, South Dakota
01.2009 - 07.2021
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided accurate information about products and services to customers.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided exceptional customer service to ensure customer satisfaction.
Skills
- Cargo Handling
- Product Promotion
- Package scanning
- Payment Collection
- Time management skills
- Positive Attitude
- Attention to Detail
- Shipping and packaging
- Courteous and polite demeanor
Timeline
Assistant Deli Manager
Safeway
09.2024 - Current
Delivery Driver
Speedee delivery
05.2023 - 07.2024
Delivery Driver
Dark canyon coffee
08.2022 - 04.2023
Customer Service Representative
Scheels Sporting Goods
01.2009 - 07.2021