Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Crombie

Orlando

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a organized and dependable candidate, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Chief Creative Officer

Holt Couture USA LLC.
09.2022 - Current
  • Determined core problem areas to successfully address creative briefs or ambiguous situations.
  • Drove design process using creative viewpoint and clear direction.
  • Steered design practice with vision and in-depth understanding of business goals and objectives.

Sales Representative

Soma Intimates
06.2020 - 11.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Representative

Dillards Department Store
10.2018 - 05.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Eligibility Caseworker Assistant

Guilford County Social Services
02.2017 - 01.2020
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Assisted clients in preparing applications for social security benefits, housing and assistance programs.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.

Customer Service Representative

EGS Call Center/ Verizon
07.2014 - 01.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Liberal Arts And General Studies

Guildford College
Greensboro, NC
08.2012

Skills

  • Creative Direction
  • Strong Communication and Interpersonal Skills
  • Retail Store Operations
  • Positive Customer Engagement

Timeline

Chief Creative Officer

Holt Couture USA LLC.
09.2022 - Current

Sales Representative

Soma Intimates
06.2020 - 11.2022

Sales Representative

Dillards Department Store
10.2018 - 05.2021

Eligibility Caseworker Assistant

Guilford County Social Services
02.2017 - 01.2020

Customer Service Representative

EGS Call Center/ Verizon
07.2014 - 01.2017

No Degree - Liberal Arts And General Studies

Guildford College

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Cathy Crombie