Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Cathy Daviner

Lexington,KY
Cathy Daviner

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
years of professional experience

Work History

Sun Behavioral Health

MENTAL HEALTH TECHNICIAN
03.2021 - 12.2022

Job overview

  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.

The Ridge

SUBSTANCE ABUSE TECHNICIAN
04.2019 - 03.2021

Job overview

  • Maintained confidentiality of client information, adhering to ethical standards and legal requirements for the protection of sensitive data in a professional setting.
  • Contributed to a multidisciplinary team by providing valuable insight for comprehensive care planning and decisionmaking.

Hilton Worldwide

GUEST SERVICE ASSOCIATE
10.2015 - 06.2019

Job overview

  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.

Education

Southern New Hampshire University
Manchester, NH

BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY-ADDICTIONS
05.2018

University Overview

Gateway Community College

A.A.S IN BUSINESS MANAGEMENT
05.2005

University Overview

Skills

  • De-Escalation Techniques
  • Professional boundaries
  • Client Advocacy
  • Complaint Handling
  • Microsoft Office

Timeline

MENTAL HEALTH TECHNICIAN
Sun Behavioral Health
03.2021 - 12.2022
SUBSTANCE ABUSE TECHNICIAN
The Ridge
04.2019 - 03.2021
GUEST SERVICE ASSOCIATE
Hilton Worldwide
10.2015 - 06.2019
Southern New Hampshire University
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY-ADDICTIONS
Gateway Community College
A.A.S IN BUSINESS MANAGEMENT

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Cathy Daviner