Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Horn

Dunnellon,FL

Summary

Dynamic bartender with a proven track record at The Point on Main Street, excelling in customer service and responsible alcohol service. Known for crafting signature cocktails and boosting sales through engaging interactions. Highly reliable and skilled in inventory management, consistently delivering exceptional experiences in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Bartender

The Point on Main Street
Columbus, OH
06.2016 - 12.2021
  • Maintained cleanliness and organization of bar area to comply with health standards.
  • Collaborated with kitchen staff to coordinate timely food and beverage service.
  • Implemented drink specials to promote sales during peak hours and events.
  • Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

HMS Host International
Columbus, Oh
09.2017 - 03.2020
  • Crafted and served beverages to meet customer preferences and enhance satisfaction.
  • Managed inventory, ensuring optimal stock levels for efficient service delivery.
  • Operated POS system for accurate order processing and transaction management.
  • Trained new staff on bartending techniques and customer service protocols.

Bartender

Maria’s Lounge
Reynoldsburg, OH
08.2015 - 06.2016
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Boosted beverage sales, designing and promoting range of signature cocktails.

Education

Real Estate

Davis College
Toledo, OH
08.2020

Professional Bartending

Columbus Bartending Scool
Columbus, Oh
09.2015

EMT Certification - EMS Technology

Columbus State Community College
Columbus, OH
06.2010

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Customer service expertise
  • Payment processing
  • Beverage preparation
  • Drink preparation techniques
  • Inventory

Timeline

Bartender

HMS Host International
09.2017 - 03.2020

Bartender

The Point on Main Street
06.2016 - 12.2021

Bartender

Maria’s Lounge
08.2015 - 06.2016

Real Estate

Davis College

Professional Bartending

Columbus Bartending Scool

EMT Certification - EMS Technology

Columbus State Community College