Cathy Karkoska
Chesterland
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Billing / Customer Service
Midwest Vision Partners
Brecksville
11.2024 - 02.2025
- Customer service and billing work from home, answering patient calls about bills and taking payments, resubmitting claims to insurance companies if not paid correctly or if submitted to wrong payer
Medical Billing
Retina Associates of Cleveland
Beachwood
03.2023 - 11.2024
- Denials, failed and rejected in Allscripts and Payer Path, resubmitting claims to appropriate payer, answering patient calls about bills and taking payments, calling insurance companies to find out why they are not paying the claim and trying to push the claims through, calling the patient to get the correct insurance info
Office Assistant
Aheidicookie
Chesterland
02.2021 - 03.2023
- Answer phone, take customer orders, complete budget, account receivable, order supplies, assist employees with anything needed to get their jobs done
Dental Assistant/Receptionist
Dr. Jason Majors
Newbury
01.2020 - 04.2020
- Answer telephone, schedule appointments, check patients in, apply payments, verify insurance, insurance predeterminations, light cleaning, autoclave instruments
Medical Assistant
Lakehealth
06.2017 - 01.2020
- Greeting and rooming patients, collecting vitals, any point of care testing needed by physician, assisting with procedures
Medical Assistant
Take Care Health Clinic at Walgreens
Mentor
06.2011 - 01.2017
- Greeting and rooming patients, inputting patient information and insurance, getting vitals, any point of care testing needed by a physician, assisting with procedures
Education
Certificate - Medical Billing & Coding
Lakeland Community College
Kirtland, OH05.2021
Certificate - Medical Assisting
Lakeland Community College
Kirtland, OH08.2010
Skills
- Clerical Experience
- Patient Care
- Customer Service
- Vital Signs
- Triage
- Experience Administering Injections
- PPE compliance
- Customer service
- Friendly, positive attitude
- Microsoft office
- Clerical support
- Microsoft Word
- Organization
- Computer skills
- Remote office availability
- EMR Systems
- Medical Records
- Medical Scheduling
- Medical Office Experience
- Epic
- QuickBooks
- Insurance Verification
- Transcription
- Eaglesoft
- Medical Billing
- Dental Receptionist
Certification
Medical Assistant
Billing and Coding
CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Medical Billing / Customer Service
Midwest Vision Partners
11.2024 - 02.2025
Medical Billing
Retina Associates of Cleveland
03.2023 - 11.2024
Office Assistant
Aheidicookie
02.2021 - 03.2023
Dental Assistant/Receptionist
Dr. Jason Majors
01.2020 - 04.2020
Medical Assistant
Lakehealth
06.2017 - 01.2020
Medical Assistant
Take Care Health Clinic at Walgreens
06.2011 - 01.2017
Medical Assistant
Billing and Coding
CPR Certification
Certificate - Medical Billing & Coding
Lakeland Community College
Certificate - Medical Assisting
Lakeland Community College
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