Summary
Work History
Education
Skills
Timeline
Generic

Cathy Martel

Bedford,NH

Summary

Seasoned Secretary/Receptionist with solid 20+year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Work History

Secretary

Holy Family Parish School
LOwell, MA
2015 - Current
  • Provided administrative support to the office manager and other staff members.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained organized filing system of paper and electronic documents.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Swing Shift Manager

McDonald's
Lowell, MA
2010 - 2013
  • Directed, supervised and evaluated performance of staff on the swing shift.
  • Coordinated with other departments to ensure smooth operations during the swing shift.
  • Provided guidance and assistance in resolving customer service issues during the swing shift.
  • Maintained accurate records of employees' attendance and hours worked during the swing shift.
  • Developed strategies for improving efficiency and productivity on the swing shift.
  • Monitored inventory levels to ensure adequate supplies for the swing shift.
  • Assigned tasks to staff members to maximize efficiency during the swing shift.

Religious Education Coordinator Assistant

Holy Family Religious Education
Lowell, MA
2010 - 2012
  • Coordinated volunteers to provide support for religious education activities including mentoring, teaching, and leading group discussions.
  • Maintained accurate records of attendance, assessments, finances, and donations related to religious education programs.
  • Researched current trends in theological studies to ensure curriculum was up-to-date with modern beliefs.
  • Planned field trips to visit places of worship or other locations relevant to the study of religion.
  • Created educational resources such as pamphlets or books about various religions and their practices.

Education

Some College (No Degree) - Accounting

Washington University IManchester

Skills

  • Customer Service
  • Appointment Scheduling
  • Supply Ordering
  • Office Administration
  • Prioritization and time management
  • Administering payroll

Timeline

Secretary

Holy Family Parish School
2015 - Current

Swing Shift Manager

McDonald's
2010 - 2013

Religious Education Coordinator Assistant

Holy Family Religious Education
2010 - 2012

Some College (No Degree) - Accounting

Washington University IManchester
Cathy Martel