Worked for Pacific Bell/AT&T from May 1991-December 2021. Held a variety of positions over the course of employment including Maintenance Administrator, Project Manager, Coach Manager and Administrative Manager for several departments, Attendance Analyst and Employee Relations Manager. Worked closely with employees to increase productivity as well as training new hires. Participated in interviewing and mentoring employees for management promotions. Traveled throughout the west training employees on new products/services. Member of building warden team ensuring safety. Provided reports to all levels of management.
Managed denied disabilities for the west. Applied CFRA, FMLA, PDL, Kincare, worker's compensation as applicable. Reviewed medical received. Placed employees on leaves of absences and sent correspondence to employees advising of employment status with a copy to their department with payroll coding instructions. Worked closely with Labor, Legal and Payroll departments as well as union and department representatives. Assisted with payroll errors and payroll coding.
Supported three districts in Northern California with attendance management. Applied CFRA, FMLA, PDL, Kincare and worker's compensation as applicable. Handled all leaves of absences, advising employees of types of leaves that were available as well as the Paid Family Leave and ensured proper medical/forms received. Performed audits, monitored attendance discussions, answered calls and emails from management and employees and sent reports to all levels of management. Worked with all levels of management, legal and labor departments, union stewards and employees.