Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Mull

Citrus Heights,CA

Summary

Worked for Pacific Bell/AT&T from May 1991-December 2021. Held a variety of positions over the course of employment including Maintenance Administrator, Project Manager, Coach Manager and Administrative Manager for several departments, Attendance Analyst and Employee Relations Manager. Worked closely with employees to increase productivity as well as training new hires. Participated in interviewing and mentoring employees for management promotions. Traveled throughout the west training employees on new products/services. Member of building warden team ensuring safety. Provided reports to all levels of management.

Overview

14
14
years of professional experience

Work History

Employee Relations Manager

AT&T
10.2017 - 12.2021

Managed denied disabilities for the west. Applied CFRA, FMLA, PDL, Kincare, worker's compensation as applicable. Reviewed medical received. Placed employees on leaves of absences and sent correspondence to employees advising of employment status with a copy to their department with payroll coding instructions. Worked closely with Labor, Legal and Payroll departments as well as union and department representatives. Assisted with payroll errors and payroll coding.

Attendance Analyst

AT&T
03.2008 - 10.2017

Supported three districts in Northern California with attendance management. Applied CFRA, FMLA, PDL, Kincare and worker's compensation as applicable. Handled all leaves of absences, advising employees of types of leaves that were available as well as the Paid Family Leave and ensured proper medical/forms received. Performed audits, monitored attendance discussions, answered calls and emails from management and employees and sent reports to all levels of management. Worked with all levels of management, legal and labor departments, union stewards and employees.

Education

General Studies

American River College
Sacramento, CA

High School Diploma -

West Lake High School
Westlake, OH
06.1983

Skills

  • Performance Appraisals
  • Training and mentoring
  • Team Management
  • Adaptability and Resilience
  • Data-driven decision-making
  • Coaching and Mentoring
  • Diversity and Inclusion
  • Employee Relations
  • Exit Interviews
  • Employee programs
  • Grievance handling
  • Labor law knowledge
  • Onboarding and Orientation
  • Disciplinary Actions
  • Influencing skills
  • Human Resources
  • Compensation and benefits
  • Diversity programs
  • Conflict Prevention
  • Flexible leadership
  • Performance improvement strategies
  • Workplace Safety
  • Case analysis
  • Training development
  • Cross-Functional Collaboration
  • Problem-Solving
  • Exit Interviews and Processes
  • Leadership Development
  • Policy Improvement Recommendations
  • Operations Management
  • Employee Recognition Programs
  • Employee Handbook Development
  • Management Support
  • Employee Development
  • Payroll coordination
  • Workforce improvements
  • Compliance
  • Health and Safety Programs
  • Procedure Implementation

Timeline

Employee Relations Manager

AT&T
10.2017 - 12.2021

Attendance Analyst

AT&T
03.2008 - 10.2017

General Studies

American River College

High School Diploma -

West Lake High School
Cathy Mull