Cathy Perez
Casselberry,FL
Summary
Experienced bartender in fast-paced establishments, dedicated to upholding high standards of customer service and safe food handling. Known for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to driving team success and contributing to organizational growth by consistently delivering an exceptional guest experience.
Overview
9
9
years of professional experience
Work History
Bartender
SeaWorld Parks and Entertainment
09.2020 - 02.2025
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Greet guest in a timely and professional manner.
- Served high customer volumes during special events, nights, and weekends.
- Check guest ID's to confirm legal drinking age
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
EVE Nightclub
01.2019 - 03.2022
- Created attractive bar displays by strategically arranging bottles and glasses.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared garnishes by evenly slicing and pitting fruits.
- Assisted with inventorying beverage stock and bar supplies.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/VIP Bottle Server
Destiny's Night Club
12.2015 - 01.2018
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- .Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for bottles and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end bottles to customers.
Education
High School Diploma -
Lake Howell High School
Winter Park, FL06.2009
Cosmetology License
World of Beauty Academy
Orlando, FL01.2016
Skills
- Bilingual in English and Spanish
- Attentive Service
- Complex Problem-solving
- Engaging personality
- Strong communication skills
- Safe service compliance
- Bar restocking
- Team training and development
- POS system proficiency
Timeline
Bartender
SeaWorld Parks and Entertainment
09.2020 - 02.2025
Bartender
EVE Nightclub
01.2019 - 03.2022
Bartender/VIP Bottle Server
Destiny's Night Club
12.2015 - 01.2018
High School Diploma -
Lake Howell High School
Cosmetology License
World of Beauty Academy
Similar Profiles
Lynette CorreaLynette Correa
Educator I/Animal Ambassador at SeaWorld Parks And EntertainmentEducator I/Animal Ambassador at SeaWorld Parks And Entertainment
CONNOR MARTZCONNOR MARTZ
Lifeguard at Seaworld Parks and EntertainmentLifeguard at Seaworld Parks and Entertainment
Stormy BoytStormy Boyt
Grounds Operations & Sanitation Hostess at Seaworld Parks and EntertainmentGrounds Operations & Sanitation Hostess at Seaworld Parks and Entertainment