Cathy Rives

Answering phone calls and routing them to the proper department or person, greeting customers

Responded to customer inquiries through phone and email, providing timely information and support.

Maintained organized filing systems for customer records, enhancing data retrieval efficiency.

Answered phone, directed callers to appropriate tax preparers, greeted clients, and processed payments for services.

Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.