Cathy Rousey
Medical Assistant
Clovis,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Sante Health Systems
Fresno, CA
07.2017 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Managed appointment scheduling, optimizing provider availability and patient flow.
- Conducted routine clinical procedures, maintaining high standards of patient care and safety.
- Collaborated with healthcare team to implement improved patient management strategies.
- Trained new staff on office protocols and electronic health record systems for efficiency.
- Oversaw inventory management of medical supplies, reducing waste and ensuring availability.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
Medical Assistant
William Ebbeling, MD
Fresno, CA
03.2014 - 03.2017
- Developed educational materials for patients, enhancing understanding of treatment plans.
- Led quality assurance initiatives, improving compliance with healthcare regulations and standards.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Managed appointment scheduling, optimizing provider availability and patient flow.
- Measured patient spirometry.
Education
Associate of Science - Healthcare
Heald College
CA06-2012
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Medical records management
- Patient flow management
- Sterilization techniques
- Equipment sterilization
- Medical office administration
- Sterile technique
- Adaptable
- Patient management
- Patient relations
- Specimen labeling
- Insurance authorizations
Timeline
Medical Assistant
Sante Health Systems
07.2017 - Current
Medical Assistant
William Ebbeling, MD
03.2014 - 03.2017
Associate of Science - Healthcare
Heald College