Cathy White
Copperas Cove,TX
Summary
Experienced Correctional Facility Manager with a strong track record in staff training and safety compliance. Expertise in problem-solving and communication to foster inclusive environments. Focused on enhancing operational efficiency and building cohesive teams to achieve organizational goals.
Overview
19
19
years of professional experience
Work History
Substitute Teacher, K-12
CCISD
Copperas Cove, TX
05.2024 - Current
- Delivered engaging lessons across various subjects to diverse student groups.
- Collaborated with teachers to implement lesson plans and instructional materials, enhancing instructional effectiveness.
- Managed classroom behavior through positive reinforcement, fostering a respectful and productive learning environment.
- Maintained a safe and inclusive classroom environment for all students.
- Provided constructive feedback to teachers on student behavior and performance, supporting tailored instructional approaches.
Captain of Correctional Staff
Texas Department of Corrections
08.2020 - 05.2021
- Trained new staff on procedures and safety protocols.
- Trained newly hired employees on company policies and operations to ensure adherence to standards.
- Conducted regular inspections of facilities to ensure safety compliance and maintain secure environment.
- Responded to emergency situations following established protocols.
- Collaborated with staff teams to meet work goals and deadlines, enhancing overall team effectiveness.
- Built and maintained working relationships with peers and upper management.
Lieutenant of Correctional Staff
Texas Department of Corrections
07.2017 - 07.2020
- Oversaw daily operations in correctional facility, ensuring compliance with safety and security protocols.
- Partnered with staff to uphold security measures, fostering a safe environment for both inmates and personnel.
- Maintained accurate records of inmate activities and movements.
- Trained new staff on facility procedures and emergency protocols.
- Addressed and resolved staff conflicts promptly, promoting a professional and cooperative workplace.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Ensured that employees followed established safety protocols at all times.
Sergeant of Correctional Staff
Texas Department of Corrections
05.2015 - 06.2017
- Supervised inmate activities, ensuring safety and order within facility.
- Conducted regular inspections, verifying compliance with safety regulations.
- Documented incidents and maintained accurate logs for daily operations.
- Mediated conflicts among inmates, fostering a peaceful environment.
- Trained newly hired employees regarding company policies and operations.
Postal Worker
United States Post Service
Colorado Springs, Colorado
10.2011 - 01.2012
- Sorted and distributed incoming mail to designated areas.
- Read the address information on envelopes to ensure proper delivery.
- Delivered mail along the prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Cleaned and checked the vehicle after completing daily deliveries.
- Obtained receipts for registered and certain insured mail.
Postal Worker
United States Postal Service - Iraq
Houston, Texas
07.2007 - 03.2011
- Assisted customers with inquiries and promptly delivered postal services to enhance customer satisfaction.
- Processed forms such as change of address cards and international customs declarations for overseas shipments.
- Maintained accurate records of outgoing, incoming, and returned mail to ensure efficient operations.
- Checked address details on envelopes to confirm correct routing for delivery.
- Help customers complete change-of-address forms and report lost or stolen mail.
- Provided courteous customer service at the counter, fostering a welcoming environment for patrons.
- Ensured a tidy and organized work environment by performing daily cleaning tasks.
Education
Political Science
Texas A&M University
Killeen, Texas02.2026
Skills
- Classroom management
- Student engagement
- Instructional collaboration
- Instructional collaboration
- Problem-solving
- Good communication skills
- Desire to help
- Problem-solving
References
Available upon request
Timeline
Substitute Teacher, K-12
CCISD
05.2024 - Current
Captain of Correctional Staff
Texas Department of Corrections
08.2020 - 05.2021
Lieutenant of Correctional Staff
Texas Department of Corrections
07.2017 - 07.2020
Sergeant of Correctional Staff
Texas Department of Corrections
05.2015 - 06.2017
Postal Worker
United States Post Service
10.2011 - 01.2012
Postal Worker
United States Postal Service - Iraq
07.2007 - 03.2011
Political Science
Texas A&M University