Cathy Jean Saunders
Dallas,TX
Summary
Highly trained professional seeking a position with a company where I can grow and utilize my skills.
Overview
19
19
years of professional experience
Work History
Life & Health Insurance Sales Agent
AGA Insurance Co, United Health Care, Humana, Etc.
11.2005 - Current
- Maintained up-to-date knowledge of industry trends, regulations, and competitor products to provide informed recommendations to clients.
- Enhanced customer satisfaction by providing accurate and timely information on health insurance plans and benefits.
- Streamlined the application process for clients by guiding them through the computer application and submission efficiently.
- Developed strong relationships with clients through excellent communication and personalized service.
Server & Hostess
Havanna ‘59
01.2015 - 04.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor Of Arts - Political Science
Virginia Commonwealth University
Richmond, VA08.1998
Skills
- Social media marketing
- Cold calling
- Customer service
- Team Leader & Detailed Oriented
- Excellent Teaching & Communication
- Exceptional Sales Experience
Accomplishments
Private Teacher to children in voice and piano; Apt. Manager for Saunders properties in Richmond, VA. ; Personal Shopper, Cleaner, and Gardener at The Warrington, Dallas, TX.
Timeline
Server & Hostess
Havanna ‘59
01.2015 - 04.2020
Life & Health Insurance Sales Agent
AGA Insurance Co, United Health Care, Humana, Etc.
11.2005 - Current
Bachelor Of Arts - Political Science
Virginia Commonwealth University
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