Catie Scherer
Carol Stream,IL
Summary
Organized administrative professional with strong background in office management, coordinating schedules, and handling confidential information. Adept at supporting teams, ensuring smooth office operations, and adapting to changing needs. Proficient in Microsoft Office Suite, calendar management, and communication. Known for reliability, efficiency, and a results-driven collaborative approach to achieving team goals.
Overview
12
12
years of professional experience
Work History
Coding and Billing Specialist
Fox Valley Imaging Center
Naperville, IL
01.2022 - Current
- Processed and coded medical claims using advanced billing software for accuracy and compliance with healthcare regulations.
- Reviewed patient records to ensure accurate coding and billing practices, minimizing claim denials.
- Collaborated with healthcare providers to clarify documentation requirements and coding standards.
- Resolved billing discrepancies by analyzing statements and communicating effectively with patients and insurers.
- Handled account payments and provided information regarding outstanding balances.
- Conducted regular audits of coded claims to identify trends and areas for process improvement.
- Reduced claim denials with thorough verification of insurance coverage and patient eligibility before submitting claims.
Administrative Office Assistant
Alternative & Complementary Therapies for Wellness
Crystal Lake, IL
10.2023 - 12.2024
- Managed patient scheduling, ensuring efficient use of office resources and improved appointment flow.
- Coordinated communication between patients and medical staff, enhancing service delivery and patient satisfaction.
- Utilized medical software systems effectively to manage patient records, appointment scheduling, and overall office organization efficiently.
- Facilitated timely insurance claims processing by accurately verifying patient insurance information and submitting necessary paperwork.
- Coordinated patient referrals to specialists when necessary, fostering strong relationships with external healthcare providers for seamless continuity of care.
- Contributed to a positive workplace environment through effective communication and team collaboration.
Administrative Office Manager
Optimal Health Solutions
Naperville, IL
06.2014 - 01.2022
- Coordinated daily office operations, ensuring efficient workflow and adherence to organizational standards.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Managed scheduling and communication for multiple practitioners, enhancing patient experience and appointment efficiency.
- Assisted in budget management by tracking expenses, contributing to financial oversight and resource allocation decisions.
- Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
- Collaborated with IT department in troubleshooting technical issues, improving overall system functionality.
Education
Bachelor of Science - Family And Consumer Science
Illinois State University
Normal, IL08-2011
Skills
- Time management
- Strong problem solver
- Office administration
- Customer service
- Computer skills
- Dedicated team player
- Attention to detail
- Excellent communication
Timeline
Administrative Office Assistant
Alternative & Complementary Therapies for Wellness
10.2023 - 12.2024
Coding and Billing Specialist
Fox Valley Imaging Center
01.2022 - Current
Administrative Office Manager
Optimal Health Solutions
06.2014 - 01.2022
Bachelor of Science - Family And Consumer Science
Illinois State University