Catina Linton
New Hyde Park,NY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Conduent Business Services
01.2018 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma - Pharmacy Technician Certificate
Mannings High School
Jamaica09.2022
Skills
- Microsoft Word
- Retail Sales Customer Service
- Customer Service
- Speaking
- Active Listening
Timeline
Customer Service Representative
Conduent Business Services
01.2018 - 06.2021
High School Diploma - Pharmacy Technician Certificate
Mannings High School
Similar Profiles
Brandi PoweBrandi Powe
Medical Claims Processor at Conduent Business ServicesMedical Claims Processor at Conduent Business Services
Thressia BrownThressia Brown
Mail Handler Assistant at Conduent Business ServicesMail Handler Assistant at Conduent Business Services
Rajeesh Chandran MRajeesh Chandran M
Senior Analyst at Conduent Business Services India LLPSenior Analyst at Conduent Business Services India LLP
Aisha HamiltonAisha Hamilton
Healthcare Customer Service Representative at Conduent Business ServicesHealthcare Customer Service Representative at Conduent Business Services
Luke JohnsonLuke Johnson
Volunteer at Shelter Rock Food PantryVolunteer at Shelter Rock Food Pantry