Catlin Clawson
Palm Bay
Summary
Dedicated leader with strong skills in team development and goal setting. Experience in supervising daily operations to meet high-quality service standards while enhancing customer experiences. Committed to driving operational success and staff growth.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Aldi
Palm Bay, FL
04.2020 - Current
- Led team in achieving operational efficiency through resource allocation.
- Implemented inventory management strategies, reducing stock discrepancies and optimizing product availability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Server
Cheddar's Scratch Kitchen
Melbourne, FL
05.2013 - Current
- Delivered exceptional guest service by promptly addressing customer needs and inquiries.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables efficiently, providing attentive service during peak hours.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Communications
University of Central Florida
Orlando, FLSkills
- Team leadership
- Decision-making
- Customer service
- Problem-solving
- Customer relations
- Goal setting
- Staff training and development
- Time management
Timeline
Assistant Manager
Aldi
04.2020 - Current
Server
Cheddar's Scratch Kitchen
05.2013 - Current
Bachelor of Science - Communications
University of Central Florida