Catlyn Williams
112 Ryan Village Princeton,WV
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Texas Steakhouse and Catering
235 Meadowfield Ln Princeton, WV 24740
10.2025 - Current
- Provide exceptional customer service to enhance dining experience.
- Maintain cleanliness and organization of dining area to promote safety and comfort.
- Assist in training new staff on menu knowledge and service protocols.
- Adapt quickly to changing priorities during peak service hours.
- Handle customer inquiries and resolve issues to ensure satisfaction.
- Cultivate warm relationships with regular customers.
- Answer customers' questions, recommend items, and record order information.
- Support fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintain professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
High School Diploma -
Bluefield High School
535 W Cumberland Rd Bluefield, WV 2470105.2025
Skills
- Customer service
- Service quality
- Problem-solving
- Memory retention
- Guest engagement
- Complaint resolution
- Conflict management
- Courteous demeanor
- Decision-making
Timeline
Restaurant Waiter
Texas Steakhouse and Catering
10.2025 - Current
High School Diploma -
Bluefield High School