Catori Ward
Columbus,OH
Summary
Proven Customer Service Representative at Creole 2 Geaux, adept in creative problem-solving and handling money, enhanced customer loyalty through empathetic resolution of disputes. Expert in POS systems with a professional telephone demeanor, I excel in high-stress situations, ensuring customer satisfaction and repeat business.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Creole 2 Geaux
2016.06 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Responded to customer requests for products, services, and company information.
Education
College Preparatory Diploma -
Harvest Preparatory Academy
Columbus, OH05.2024
No Degree -
Cristo Rey Columbus High School
Columbus, OH05.2024
Skills
- POS systems expert
Accomplishments
During my highschool career, I helped grow our family businesses, Creole 2 Geaux as well as Nola Daq Shack in Columbus Ohio. I also have spent many volunteer hours at our local free store, a space for less fortunate individuals are able to get quality items for their family to thrive and survive. To honor my love of science I’ve volunteered at COSI in Columbus Ohio where science comes to life.
Timeline
Customer Service Representative
Creole 2 Geaux
2016.06 - Current
College Preparatory Diploma -
Harvest Preparatory Academy
No Degree -
Cristo Rey Columbus High School
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