Catrell Butler
Pembroke Pines,FL
Summary
Motivated and knowledgeable IT Technician with several years of personal experience practicing in virtual machines environment to hone in on active directory skills, help desk support, and pen testing. In addition, versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Lastly, have about twelve years of customer service experience from previous jobs and I can incorporate my communication skills into an information technology position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parking Enforcement Specialist
Transportation And Mobility
Fort Lauderdale, FL
02.2018 - Current
- Ability to understand and carry out oral and written instructions and to learn parking regulations and parking violation procedures.
- Ability to deal courteously and fairly with the public.
- Ability to keep simple records and prepare simple reports neatly and legibly.
- Ability and willingness to work independently with little or no supervisory assistance.
- Ability to learn to operate a mobile two-way radio and to communicate effectively on police radio frequencies. Ability to conduct routine traffic direction and ancillary traffic duties.
- Ability to stand, kneel, stoop and bend in performing a variety of job-related tasks, and have sufficient physical strength and endurance to perform walking patrol
Transportation and Mobility
Security
Fort Lauderdale, FL
03.2016 - 02.2018
- Patrolling several different parking lots
- Keeping homeless out
- Customer service
- Enforcing parking lot rules/ protocol
Warehoouse
Amazon
Miami, FL
06.2015 - 03.2016
- Some of the task that are done at Amazon warehouse are:
- Scanning
- Inbound
- Gayload machine
- Pit
- Water spider
Event Worker
Transportation And Mobility
Fort Lauderdale, FL
06.2012 - 03.2016
- Sells tickets to patrons, takes payment and makes change.
- Directs the ticket collectors and ushers. Performs security service in and adjacent to the facility.
- Collects tickets at turnstiles and prevents non-ticketed admissions.
- Directs patrons to proper seats, restrooms, concession stands, etc.
- Keeps restroom supplies filled and monitors restrooms during events.
- Directs vehicle operators to proper parking areas and may collect parking fees.
- Cleans facilities during and after the event. Performs related work as required.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH05.2024
Associate of Arts -
Broward College
Pembroke Pines, FL05.2021
Rapid Stem Program - Information Technology Support
Broward College
Pembroke Pines, FL12.2021
No Degree - Computer Science
Texas A&M University - Kingsville
Kingsville, TX05.2014
No Degree - Performing Arts & Computer Science
Iowa Western Community College
Council Bluffs, IA05.2012
Skills
- Microsoft office
- Virtual Machines
- Active Directory
- Technical Support
- Help Desk Skills
- Troubleshooting
- Installations & Maintenance
- Customer Service
- Visio
- Typing
Certification
CompTIA A+
May 2022 to October 2025
CompTIA Security+
October 2022 to October 2025
Timeline
Parking Enforcement Specialist
Transportation And Mobility
02.2018 - Current
Transportation and Mobility
Security
03.2016 - 02.2018
Warehoouse
Amazon
06.2015 - 03.2016
Event Worker
Transportation And Mobility
06.2012 - 03.2016
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Associate of Arts -
Broward College
Rapid Stem Program - Information Technology Support
Broward College
No Degree - Computer Science
Texas A&M University - Kingsville
No Degree - Performing Arts & Computer Science
Iowa Western Community College
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