Catrina Bishop
Arlington,TX
Summary
Dynamic Office Manager with extensive experience at Convicted Custom Cars, excelling in customer relationship management and problem resolution. Proven ability to streamline operations using Microsoft Excel and QuickBooks, enhancing billing accuracy and efficiency. Recognized for exceptional multitasking and maintaining compliance in documentation, ensuring seamless office functionality.
Overview
10
10
years of professional experience
Work History
Office Manager
Convicted Custom Cars
Mansfield, USA
12.2021 - 12.2022
- Prepared expense estimates, purchase orders and invoices with Microsoft Word and Excel to create estimates, reports, and spreadsheets
- Managed costs and billing and accounting information with Quickbooks
- Conducted all correspondence with clients and Insurance representatives by phone, email, and in person
Administrative Assistant
One Stop Termite and Pest Control Inc.
Arlington, USA
04.2013 - 06.2018
- Maintained files while inputting and updating physical records and digital files to keep current, accurate, and compliant documentation daily for over six years.
- Recorded expenses and maintained accounting records, invoices, and expenses using QuickBooks to facilitate on-time payment on a daily basis for over six years.
- Handled incoming calls and responded to customer issues to provide immediate resolution and improve retention.
- Managed office supplies inventory and placed orders when necessary.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
Bachelor of Business Administration - Management
The University of Texas at Arlington
Arlington, TX12.2024
Bachelor of Business Administration - Marketing
The University of Texas at Arlington
Arlington, TX12.2024
Associate of Applied Science - Business Administration Management
Tarrant County College
Fort Worth, TX05.2022
Associate of Arts -
Tarrant County College
Fort Worth, TX05.2021
Skills
- Customer relationship management
- Time management
- Schedule management
- Multitasking Abilities
- Problem resolution
- Office management software
- Data entry
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
Activities
- National Technical Honor Society, Tarrant County College, 03/22
- Sigma Kappa Delta English Honor Society, Tarrant County College, 03/18, Organized volunteer opportunities to help give back to the community., Gathered books to volunteer to read to kindergarten grade of local school and leave each student with a book., Lead a socks and blanket collection to take to an assisted living facility for the elderly., Conducted numerous opportunities to volunteer on campus and inform student body about our organization and gain new members.
Timeline
Office Manager
Convicted Custom Cars
12.2021 - 12.2022
Administrative Assistant
One Stop Termite and Pest Control Inc.
04.2013 - 06.2018
Bachelor of Business Administration - Management
The University of Texas at Arlington
Bachelor of Business Administration - Marketing
The University of Texas at Arlington
Associate of Applied Science - Business Administration Management
Tarrant County College
Associate of Arts -
Tarrant County College
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