Hotel Housekeeper
Homes 2 Suites by Hilton
04 2025 - Current
Hi, I’m
Catrina Gallegos
Dothan,Alabama
Work History
Homes 2 Suites by HiltonDothan, Al
Hotel Housekeeper
04 2025 - Current
Job overview
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Washed and folded towels and linens to properly stock guest rooms.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
Executive InnEnterprise,Al
Head hotel housekeeper
02 2023 - 11 2024
Job overview
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Washed and folded towels and linens to properly stock guest rooms.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
- Reduced linen waste through careful inventory management and timely replacement of worn items.
- Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Timeline
Head hotel housekeeper
Executive Inn
02 2023 - 11 2024
Enterprise High
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
- Sorting and washing laundry
- Vacuuming
- Cleaning techniques
- Ordering cleaning supplies
- Cleaning bathrooms
- Mopping and sweeping
- Window cleaning
- Residential cleaning
- Dusting furniture
- Teambuilding
- Interpersonal Communication
- Decision-Making
- First Aid/CPR
- Good Telephone Etiquette
- Planning and Coordination
- Attention to Detail
- Multitasking Abilities
- Training and Development
- Dependable and Responsible
- Written Communication
- Excellent Communication
Education
Enterprise High
05.1994
Languages
English
Native or Bilingual
Spanish
Professional Working