Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Caullin Jones

Rogersville,Missouri

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed in the food service industry as well as telemarketing sales. Proven ability to enhance customer satisfaction and drive sales through persuasive communication and effective sales techniques. Experienced in high-volume environments, adept at multitasking and maintaining organization while delivering outstanding results.

Overview

6
6
years of professional experience

Work History

Server

Mexican Villa
Springfield, Missouri
07.2018 - 12.2024
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Provided exceptional customer service to enhance dining experiences.
  • Maintained cleanliness and organization of dining area and service stations.
  • Handled cash transactions and processed payments efficiently.
  • Resolved customer concerns promptly to maintain a positive atmosphere.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.

Telemarketer

Corporate Technologies Advantage LLC
Springfield, Missouri
07.2024 - 08.2024
  • I made calls to potential leads, trying to sell timeshares.
  • Recorded call outcomes and updated records for future reference.
  • Provided product information, pricing details and special offers to interested customers.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads (around 200 calls a day).

Education

Associate of Science - Mechanical Engineering

Ozarks Technical Community College
Springfield, MO

Skills

  • Excellent communication skills
  • Exceptional customer service
  • Sales techniques
  • Strong work ethic
  • Team collaboration
  • Positive and professional
  • High volume dining
  • Multitasking and organization
  • Cold calling
  • Closing sales
  • Scripted calls
  • Sales strategies
  • Persuasive communication

Affiliations

  • Running/biking/swimming
  • Piano
  • Chess
  • Horseback Riding
  • Student Pilot

Languages

Spanish
Limited

Accomplishments

  • Currently in PKT honors at OTC
  • 2025 Spring Chancellors List recipient

Timeline

Telemarketer

Corporate Technologies Advantage LLC
07.2024 - 08.2024

Server

Mexican Villa
07.2018 - 12.2024

Associate of Science - Mechanical Engineering

Ozarks Technical Community College

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