Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caviston Herbert

Surprise,AZ

Summary

Dynamic sales professional with strong leadership skills and a proven track record at Famous Footwear. Expert in team training and customer service, enhancing store operations and fostering loyalty. Demonstrated cash handling accuracy and effective loss prevention strategies, contributing to a visually appealing and efficient retail environment. Reliable always picking up shifts. Never calling out and requesting the time off I need weeks in advance.

Overview

2
2
years of professional experience

Work History

Sales Lead Keyholder

Famous Footwear
11.2024 - Current
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store 3-4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Completed store opening and closing procedures.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.

Sales Associate

Famous Footwear
04.2024 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Cashier

Aramark
01.2024 - 03.2025
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate of Applied Science - General Business

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2027

Skills

  • Team management
  • Store operations
  • Strong leadership
  • Customer service
  • Cash handling accuracy
  • Loss prevention
  • Store maintenance
  • Team training and development
  • Staff training
  • Daily reporting
  • Bank deposits

Timeline

Sales Lead Keyholder

Famous Footwear
11.2024 - Current

Sales Associate

Famous Footwear
04.2024 - 11.2024

Cashier

Aramark
01.2024 - 03.2025

Associate of Applied Science - General Business

Maricopa Community Colleges, Estrella Mountain Community College

Similar Profiles

CREATE PROFILE
Caviston Herbert