Dedicated professional with strong customer service skills and team collaboration experience. Proven ability to manage reservations efficiently and foster a welcoming atmosphere, ensuring guest satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Host/Food Runner
Asada Cantina + Kitchen
San Clemente, CA
01.2025 - Current
Greeted and seated guests, ensuring a welcoming atmosphere and prompt service.
Managed reservation system, optimizing seating arrangements for efficiency.
Assisted in training new hosts on workflow and customer service standards.
Collaborated with kitchen staff to communicate guest needs and special requests.
Cashier/ Food Handler
Chick-Fil-A
San Clemente, CA
01.2024 - 01.2025
Processed customer transactions efficiently using point-of-sale systems.
Assisted in training new cashiers on operational procedures and customer service standards.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Resolved customer inquiries and concerns to ensure satisfaction and loyalty.
Food Handler/ Manager
Pokeworks
Ladera Ranch, CA
05.2022 - 01.2024
Prepared and assembled food items following safety and sanitation guidelines.
Maintained cleanliness of workstations and equipment to ensure compliance with health standards.
Assisted customers with menu selections, providing recommendations based on dietary preferences.
Operated kitchen equipment efficiently while adhering to operational protocols.