
Efficient Grocery Manager proudly offering many years' experience creating great places to work and improving employee morale by effectively resolving conflicts and promoting active listening and communication skills. A determined professional known for managing supply levels and large restocking orders. Offering collaborating and negotiating skills while maintaining service leadership.
Implemented multiple standards changes to enhance operational efficiency.
Trained new team members on company policies and customer service standards.
•trained new team members on how to operate the handhelds and apps.
Collaborated with vendors and store managers to streamline backroom processes and optimize display setups, facilitating sales growth.
Contributed significantly to the planning and execution of the back-to-school event for Coca-Cola.
•Analyzed sales trends including those on social media to grow sales in meaningful ways, one key example being the explosion of olipop. I grew sales from 2 cases a week to 30.
•Was a critical component in the grand reopening of leestown Kroger. Experience with stores doing events.
Process improvement
Event coordination and execution
Hands-on approach
Performance under pressure
customer service