Cayden Wilhelm
Phoenix ,AZ
Summary
Experienced server and food runner with over 5 years in the hospitality, sports, and fashion industries, known for enhancing guest satisfaction through efficient service and teamwork. Demonstrates strong skills in communication, problem-solving, and customer service, with a proven ability to manage high-pressure environments such as major events and retail operations. Committed to sustainable practices and innovative solutions, aiming to leverage expertise in teamwork and security to excel in dynamic settings.
Overview
6
6
years of professional experience
Work History
Server Assistant
Steak 44
Phoenix
03.2025 - Current
- Supported servers by delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Assisted in training new staff on menu knowledge and service standards for consistency.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency during peak hours.
- Provided excellent customer service, addressing guest inquiries and resolving issues swiftly.
CLOTHING LINE OWNER
Broken citywear llc
Phoenix, Arizona
01.2020 - Current
- Lead strategic brand development and retail operations, pioneering sustainable fashion initiatives while managing inventory and supplier relationships
- Direct end-to-end operations of clothing line, optimising production cycles and establishing distribution networks across multiple markets
- Spearhead product design and market positioning, creating distinctive collections while building strong customer relationships
- Analyse market trends and consumer behaviour to guide collection development, implementing data-driven inventory management systems
- Launched sustainable fashion collections and developed eco-friendly supply chains, transforming production methods while maintaining premium quality standards
SERVER/ FOOD RUNNER/ SERVER ASSISTANT
Fairmont Scottsdale Princess
Scottsdale, AZ
10.2023 - 03.2025
- Deliver meals swiftly, boosting guest satisfaction and dining experience.
- Support servers, upholding high service standards in a team environment.
- Manage tasks efficiently, ensuring smooth operations and order accuracy.
- Apply Michelin standards to elevate service quality.
- Collaborate with teams to enhance guest experience and streamline dining operations.
- Worked in some of the biggest events in America in the Phoenix open and Christmas at the princess
TEAM SECURITY OFFICER
Phoenix Suns Basketball
Phoenix, AZ
08.2023 - 01.2024
- Secured high-profile sports events, implemented crowd control protocols, and coordinated with law enforcement to maintain safety standards
- Partnered with event staff and emergency response teams to develop and execute comprehensive security plans for game days
- Led rapid response security operations during high-stakes NBA games, managing crowd flow and coordinating real-time incident responses with local authorities
BUSSER/DISHWASHER
Cheesecake Factory
Peoria, AZ
07.2023 - 11.2023
- Partnered with kitchen and service teams to maintain smooth workflow during peak hours, supporting timely food service and guest satisfaction.
- Demonstrated reliability through consistent attendance and willingness to cover additional shifts, contributing to team stability and operational success.
- Implemented efficient table resetting procedures, minimizing wait times and maximizing seating capacity during high-volume periods.
STATISTICIAN/TEAM MANAGER
Liberty high school basketball
Peoria, Arizona
10.2022 - 03.2023
- Managed comprehensive game statistics and performance analytics for varsity basketball team, driving data-driven strategy decisions and player development insights
- Coordinated team logistics, maintained detailed performance records, and generated statistical reports for coaching staff to optimize game strategies
- Partnered with coaching staff to track player metrics and team dynamics, facilitating informed decision-making and performance improvements
- Supported team operations through meticulous record-keeping, equipment management, and real-time game statistics documentation
FRONT OF HOUSE ASSOCIATE
Burger King
Peoria, AZ
01.2021 - 01.2023
Education
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Liberty High School
Peoria, AZ05.2023
Skills
- Customer Service, Multitasking, Teamwork, Food Safety, Time Management, Communication, Problem Solving, Menu Knowledge, Security, Access Control, Leadership, Adaptability, Event Coordination, Inventory Management, Conflict Resolution, Customer Retention
LANGUAGES
English (Native).
COURSES
- SPORTS JOURNALISM Liberty high school Aug 2021 - May 2023
- ADVANCED CULINARY Liberty high school Aug 2020 - May 2023
- ADVANCED MARKETING Liberty high school Aug 2020 - May 2022
- 3 years of Social media courses in high school
- 3 years of sports marketing classes
- 2 years of business foundations courses
Timeline
Server Assistant
Steak 44
03.2025 - Current
SERVER/ FOOD RUNNER/ SERVER ASSISTANT
Fairmont Scottsdale Princess
10.2023 - 03.2025
TEAM SECURITY OFFICER
Phoenix Suns Basketball
08.2023 - 01.2024
BUSSER/DISHWASHER
Cheesecake Factory
07.2023 - 11.2023
STATISTICIAN/TEAM MANAGER
Liberty high school basketball
10.2022 - 03.2023
FRONT OF HOUSE ASSOCIATE
Burger King
01.2021 - 01.2023
CLOTHING LINE OWNER
Broken citywear llc
01.2020 - Current
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Liberty High School