Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Cayla Bernard

Sweeny,TX

Summary

Detail-oriented Patient Service Representative with 2 years of experience in medical office settings. Skilled in effectively communicating with patients and providing exceptional customer service. Results-oriented and committed to ensuring patient satisfaction. Seeking a challenging position to further enhance my skills and contribute to the success of a medical office.

Overview

5
5
years of professional experience

Work History

Telecommunication

Bay City Police Department
01.2024 - 06.2024
  • Enter, update and retrieve information from varieties of computer systems
  • Ability to run a multi-line emergency dispatch system
  • Providing excellent customer services to callers, including interacting with callers, answering questions, and providing support
  • Multi-tasking with the operation of answer the radios, 911 and administrative calls, and entering data into the computer.

Front Desk Receptionist

Orthopedic Office
01.2019 - 06.2021
  • Coordinated patients scheduling, check-in, check-out and payment for billing with EMR
  • Entered procedure codes and diagnosis codes into medical billing system
  • Copied, logged and scanned supporting documentation into Electronic medical record system
  • Verifying insurance coverage and obtaining pre-authorization for services.

Education

Associate Medical Office -

Brazosport Community College
05.2021

High School Diploma -

Sweeny High School
06.2014

Skills

  • CPR certification
  • Problem solving
  • Verbal/Written Communication
  • Records Maintenance

Personal Information

Title: ADMINISTRATION

Timeline

Telecommunication

Bay City Police Department
01.2024 - 06.2024

Front Desk Receptionist

Orthopedic Office
01.2019 - 06.2021

Associate Medical Office -

Brazosport Community College

High School Diploma -

Sweeny High School
Cayla Bernard