Caylee Wells
Schenectady,NY
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Blue Rose Bakery
Schenectady, NY
03.2024 - Current
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Assisted customers with their orders providing advice on different types of pastries available.
- Assisted in training new staff members on proper methods of preparing and serving bakery items.
- Ensured that all food items were prepared according to company standards.
- Communicated customer feedback regarding product taste or presentation back to management team.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Operated cash registers accurately when ringing up customers' purchases.
- Provided excellent customer service to foster satisfaction and loyalty.
Doggie Daycare Attendant
Camp Bow Wow
Troy, NY
01.2023 - 09.2024
- Provided individual attention to each pet through walks, cuddles, brushing and playtime.
- Worked collaboratively with management team to develop strategies for improving overall operations at the doggie daycare facility.
- Responded quickly to any incidents involving aggressive behavior among animals.
- Provided customer service support to help answer questions or address any concerns related to their pet's stay at the doggie daycare facility.
- Adhered to all safety protocols when handling animals.
- Kept detailed log notes about each dog's activities throughout the day.
- Assisted in the daily care of dogs, including feeding, bathing and exercising.
- Noted unusual behavior and contacted owners regarding health-related issues.
Teaching Assistant
Lincoln Elementary
Schenectady, NY
03.2021 - 09.2022
- Assisted teachers in creating lesson plans and providing instructional materials.
- Instructed students individually or in groups to reinforce learning concepts.
- Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Instructed and monitored students in use and care of equipment and materials.
- Assisted teachers with lesson preparation and curriculum implementation.
Cashier
Stewart's Shops
Glenville, NY
12.2020 - 10.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Some College (No Degree) - Cognitive Psychology
Schenectady County Community College
Scotia, NYSkills
- Communication abilities
- Cleaning duties
- Display Maintenance
- Work Prioritization
- Customer inquiries
- Punctual and Reliable
- Cash Register Operation
- Customer Satisfaction
- Relationship Building
- Sales Transactions
- Cash Handling
- Customer Service
- Cash Management
- Phone Etiquette
Timeline
Bakery Worker
Blue Rose Bakery
03.2024 - Current
Doggie Daycare Attendant
Camp Bow Wow
01.2023 - 09.2024
Teaching Assistant
Lincoln Elementary
03.2021 - 09.2022
Cashier
Stewart's Shops
12.2020 - 10.2021
Some College (No Degree) - Cognitive Psychology
Schenectady County Community College
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