Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cayleigh Estrada

Albuquerque,New Mexico

Summary

Highly motivated and positive individual with great organizational and communication skills. Expert in customer service and an efficient problem solver. Manages administrative functions while delivering thorough answers and solutions to ensure positive customer experiences.

Overview

6
6
years of professional experience

Work History

Student Recruitment Specialist

University of New Mexico, NM
Albuquerque, NM
01.2024 - Current
  • Attended conferences related to higher education admissions topics.
  • Participated in regular meetings with colleagues from other universities and colleges for networking purposes related to student recruitment initiatives.
  • Facilitated follow-up communications with prospects after events or visits.
  • Responded promptly to inquiries from potential students via email or phone.
  • Developed and maintained relationships with high schools, community-based organizations, and other institutions to identify potential student recruits.
  • Provided guidance and advice to prospective students regarding admission requirements, financial aid options, and academic planning.
  • Prepared presentations on the educational opportunities available at the university, including course offerings and degree programs.
  • Ensured compliance with applicable laws governing admissions processes.
  • Maintained FERPA guidelines with student files and made sure students records stayed confidential.

Campus Tour Guide

University of New Mexico, NM
Albuquerque, NM
11.2022 - 12.2023
  • Prepared materials such as maps, brochures, and pamphlets for each tour group.
  • Attended weekly meetings with the admissions team to discuss strategies for recruiting potential students.
  • Answered questions from visitors regarding the admissions process and scholarships.
  • Provided information about student life, academics, and extracurricular activities.
  • Informed visitors of safety policies and procedures on campus grounds.
  • Conducted tours of various academic buildings, residence halls, and recreational facilities.
  • Greeted prospective students and their families upon arrival to campus.

Leasing Agent

Windscape Apartments
Hobbs, NM
08.2019 - 07.2021
  • Resolved tenant complaints promptly and professionally.
  • Negotiated rental agreements with potential tenants.
  • Processed applications by conducting background checks and verifying references.
  • Developed marketing strategies to attract new tenants.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Coordinated repairs and scheduled regular maintenance on rental units.
  • Conducted periodic inspections of units to ensure compliance with lease terms.
  • Collected security deposits from new tenants.
  • Prepared monthly financial reports for management review.
  • Greeted prospective tenants, answered questions, and provided tours of the property.

Activity Supervisor

City of Hobbs Parks and Recreation
Hobbs, NM
06.2018 - 07.2021
  • Acted as a role model demonstrating appropriate behavior both inside and outside the classroom setting.
  • Supervised the safety of children during all activities.
  • Provided guidance and support to students when needed.
  • Monitored equipment used during activities to ensure proper usage and safety standards were met.
  • Assisted in developing goals, objectives and strategies for the program.
  • Resolved conflicts between participants using effective problem solving techniques.
  • Organized, planned and implemented recreational activities for students in a safe environment.
  • Encouraged positive behavior among participants while enforcing rules as needed.
  • Collaborated with other staff to develop and implement daily activity schedules.
  • Facilitated group activities, fostering a sense of community and encouraging social interaction among participants.

Education

Bachelor of Arts - Criminology

University of New Mexico
Albuquerque, NM
12-2023

Associate of Applied Science - Criminal Justice

New Mexico Junior College
Hobbs, NM
08-2023

Skills

  • Proficient in Microsoft
  • Time Management
  • Interpersonal Skills
  • Decision-Making
  • Analytical Skills
  • Continuous Improvement
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Attention to Detail
  • Adaptability
  • Discretion and Confidentiality

References

References available upon request.

Timeline

Student Recruitment Specialist

University of New Mexico, NM
01.2024 - Current

Campus Tour Guide

University of New Mexico, NM
11.2022 - 12.2023

Leasing Agent

Windscape Apartments
08.2019 - 07.2021

Activity Supervisor

City of Hobbs Parks and Recreation
06.2018 - 07.2021

Bachelor of Arts - Criminology

University of New Mexico

Associate of Applied Science - Criminal Justice

New Mexico Junior College
Cayleigh Estrada