Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cayley Catlett

Austin,TX

Summary

Dynamic marketing professional graduating in 2025 with hands-on experience in content creation, social media strategy, and brand ambassadorship. Proven success in boosting engagement and leading high-performing teams in fast-paced environments. HubSpot certified and proficient in Microsoft Office and Canva, providing a strong technical foundation for creative endeavors. Passionate about wellness and consumer trends, leveraging data-driven insights to drive impactful brand growth. Operations professional skilled in process optimization and strategic planning. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise includes project management, data analysis, and supply chain logistics. Valued for reliability, effective communication, and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

CycleBar Experience X & Ambassador

CycleBar Northville
08.2023 - Current
  • Partner with social media manager to support brand outreach and campaign efforts.
  • Promote CycleBar in the community to recruit new riders and increase class attendance.
  • Process transactions for memberships and merchandise with high accuracy and attention to customer service.
  • Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.

Style & Fulfillment Team Member

Target
01.2018 - Current
  • Led training and onboarding of new team members, ensuring alignment with operational goals.
  • Trained incoming team members, ensuring accurate understanding and execution of all store-level processes and policies.
  • Delivered high-level customer service and contributed to sales through merchandising and in-store experience.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
  • Provided excellent customer service through prompt communication and resolution of order-related inquiries or issues.
  • Assisted in inventory management processes, contributing to accurate stock levels and reducing shortages.

Club Operations Intern

BJ's Wholesale Club
06.2025 - 08.2025
  • Analyzed fulfillment performance metrics and created improvement proposals to optimize online order pickup operations.
  • Supported in-club execution of strategic initiatives tied to scheduling, staffing, and order accuracy.
  • Conducted performance audits and contributed to promotional rollout planning to improve member experience.
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.

Social Media Intern

University of Michigan-Dearborn
01.2025 - 05.2025
  • Created platform-specific content for Instagram, TikTok, LinkedIn, X, and YouTube using Canva.
  • Increased engagement by 110% through data-driven content adjustments.
  • Collaborated with marketing leadership to develop and implement monthly social calendars.
  • Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
  • Developed and executed social media campaigns for optimal reach, engagement, and growth.
  • Monitored social media channels for relevant news and trends, incorporating them into the overall strategy as appropriate.

Education

Bachelor of Business Administration - Marketing

University of Michigan Dearborn
Dearborn, MI
05.2025

Skills

  • Customer relationship management
  • Team leadership
  • In-depth product knowledge
  • Market visibility enhancement
  • Social media strategy
  • Brand development
  • Accurate data entry
  • Fostering community connections
  • Project coordination
  • Brand consistency management

Timeline

Club Operations Intern

BJ's Wholesale Club
06.2025 - 08.2025

Social Media Intern

University of Michigan-Dearborn
01.2025 - 05.2025

CycleBar Experience X & Ambassador

CycleBar Northville
08.2023 - Current

Style & Fulfillment Team Member

Target
01.2018 - Current

Bachelor of Business Administration - Marketing

University of Michigan Dearborn

Similar Profiles

CREATE PROFILE
Cayley Catlett