Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Cayley Chen

Cayley Chen

Chandler,AZ

Summary

Professional front-line representative with focus on high standards and delivering results. Extensive experience in managing front desk operations, ensuring smooth administrative processes, and providing exceptional customer service. Strong team collaborator with reputation for reliability and adaptability to changing needs, possessing skills in communication, multitasking, and problem-solving.

Experienced with managing front desk operations and providing top-notch customer service. Utilizes effective communication and organizational skills to ensure efficient handling of inquiries and appointments. Track record of fostering welcoming environment and swiftly resolving issues to maintain high client satisfaction.

Overview

1
1
year of professional experience

Work History

Front Desk Associate

Pickleball Backyard
Gilbert, AZ
06.2025 - 08.2025
  • Greeted and assisted guests with reservations, court bookings, and equipment rentals.
  • Provided excellent customer service and ensure a welcoming environment.
  • Handled payments, phone inquiries, and scheduling efficiently.

Shop Associate

Why I Love Where I Live
Gilbert, AZ
12.2024 - 06.2025
  • Assisted customers with purchases and maintained merchandise displays.
  • Processed transactions and handled inventory restocking.
  • Promoted local products and created a positive shopping experience.

Hostess

HighTide Seafood
Chandler, AZ
02.2024 - 07.2024
  • Greeted guests and managed seating arrangements in a high-volume restaurant.
  • Supported servers by coordinating guest flow and maintaining organization.
  • Ensured professional communication with staff and customers.

Education

Present - Business Commuincation

Chandler Gilbert Community College
Chandler, AZ

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Grand Canyon University
Phoenix, AZ
12.2025

High School Diploma - undefined

Arizona College Preparatory
Chandler, AZ
05.2025

Skills

  • Strong customer service and communication skills
  • Organized and dependable team player
  • Cash handling and POS system experience
  • Time management and multitasking
  • Adaptable and quick learner
  • Problem-solving

LANGUAGES

English (fluent)
Chinese (Conversational)

Timeline

Front Desk Associate

Pickleball Backyard
06.2025 - 08.2025

Shop Associate

Why I Love Where I Live
12.2024 - 06.2025

Hostess

HighTide Seafood
02.2024 - 07.2024

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Grand Canyon University

High School Diploma - undefined

Arizona College Preparatory

Present - Business Commuincation

Chandler Gilbert Community College
Cayley Chen