Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Caylie Black

Wholesale Manager
Perkasie,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Productive Seller possessing superior customer service mindset and 8+ years of experience overseeing various selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.

Overview

11
years of professional experience

Work History

Small Batch Kitchen
Lansdale, Pennsylvania

Wholesale Manager
09.2021 - Current

Job overview

  • Managed over 150 wholesale retailer account setups and ongoing support.
  • Used Quickbooks to document sales activities and sales pipelines.
  • Identified opportunities to reduce lead times and improve inventory management.
  • Developed and implemented policies and procedures for inventory management by labeling and organizing inventory items in staging areas and/or on shelves according to quantity, size, or type of material.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.
  • Created marketing materials such as flyers and business cards to uncover new customer leads.
  • Developed methods and procedures to increase sales, expand markets and promote business.
  • Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Organized promotional events and interacted with community to increase sales volume.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Improved website visibility through development and implementation of SEO strategies.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Designed graphics for websites, logos and promotions for marketing purposes.

Clean Roots
Quakertown, PA

Executive Kitchen Manager
06.2017 - 03.2020

Job overview

  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maximized quality assurance by completing frequent line checks.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Coordinated and organized restaurant inventory.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Created recipes and prepared advanced dishes.

EBay Fast Drop - Main Line
Lansdale, PA

Online Reseller
03.2015 - 12.2016

Job overview

  • Created clear, precise and properly detailed product and service information on company website.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Established and maintained e-commerce website to promote and sell products.

Bought It Sold It Auction House
Sellersville, PA

Online Reseller
05.2012 - 06.2014

Job overview

  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Created clear, precise and properly detailed product and service information on company website.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Established and maintained e-commerce website to promote and sell products.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.

Education

Pennridge High School
Perkasie, PA

High School Diploma
05.2015 - 05.2015

University Overview

Bucks County Community College
Newtown, PA

Creative Arts & Entrepreneurship Certificate from Fine Arts & Business Administration
08.2023 - Current

University Overview

Skills

    Decision-Making

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Interests

Collecting & Reselling Vintage Items

History

Graphic Design

Photography

Antique Restoration

Timeline

Bucks County Community College
Creative Arts & Entrepreneurship Certificate from Fine Arts & Business Administration
08.2023 - Current
Wholesale Manager
Small Batch Kitchen
09.2021 - Current
Executive Kitchen Manager
Clean Roots
06.2017 - 03.2020
Pennridge High School
High School Diploma
05.2015 - 05.2015
Online Reseller
EBay Fast Drop - Main Line
03.2015 - 12.2016
Online Reseller
Bought It Sold It Auction House
05.2012 - 06.2014

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Caylie BlackWholesale Manager