Dedicated and adaptable experienced professional with a strong work ethic and effective communication skills. A proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and accomplish organizational goals.
Overview
17
17
years of professional experience
Work History
Wholesale Manager
FLOWERPAK INC
Westmont, IL
04.2009 - 07.2024
Managed day-to-day operations of the wholesale department including billing, inventory, staffing, while receiving and distributing incoming product.
Trained new staff members on product knowledge and availability with the goal of exceeding monthly sales targets.
Resolved conflicts between employees or departments within the organization to build a stronger team orientated atmosphere.
Maintained healthy relationships with existing customers while prospecting and building trust with new costumers.
Developed and implemented strategies to increase efficiency and productivity within the wholesale department and the company as a whole.
Conducted weekly meetings with staff members to review performance goals and objectives.
Monitored customer feedbacks and complaints to ensure timely resolution of issues and improved customer satisfaction.
Logistics Coordinator
DGO Trucking
Cicero, IL
02.2007 - 03.2009
Provided support in negotiating contracts with third-party providers regarding rates, services offered.
Organized and monitored the shipment of products in accordance with customer requirements.
Collaborated with internal teams to coordinate shipments between multiple locations.
Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.