CAYLIN S. CARTER
McDonough,GA
Summary
Experienced Employee Training Coordinator skilled in designing and implementing impactful training programs. Developed engaging curricula that boost employee productivity and cultivate a positive work environment. Enhanced staff competencies, leading to improved operational efficiency in previous roles.
Overview
11
11
years of professional experience
Work History
Staff Training Coordinator
Families 4 Families
Loganville, MI
08.2025 - Current
- Developed targeted training programs aligning staff and client needs with organizational objectives.
- Developed and implemented employee training programs to meet organizational goals.
- Collaborated with management to identify training needs and gaps.
- Conducted new employee orientation to familiarize staff with policies, culture, and organizational objectives for effective onboarding.
- Facilitated workshops to improve staff skills and knowledge, fostering a culture of continuous learning.
- Evaluated training effectiveness through feedback and assessments.
- Assessed the effectiveness of existing training programs and proposed revisions or improvements.
- Created and implemented a training program to improve employee performance.
Foster Care Case Manager
Families 4 Families CPA Agency
10.2017 - Current
- Managed foster families and appropriate placement and care for foster children
- Coordinate communication and case plan implementation across agencies with DFCS, CASA, attorneys and various service providers
- Cultivated relationships and partnerships with agencies across GA to enhance service delivery
- Participated in court hearings to advocate for the best interests of foster children. for all assigned cases and provide coverage for fellow case management staff when possible
- Maintain case files for all assigned cases and homes in compliance with state policies
- Locate and implement service providers for all children requiring services in care
- Identified and coordinated service providers for children requiring specialized services in care
Case Management Training Coordinator / Case Manager
Families 4 Families CPA Agency
08.2022 - 08.2025
- Developed and implemented 7-week onboarding process and comprehensive training manual (200+ pages) for all case management staff to ensure consistent training and compliance
- Maintain state approved training standards for case management staff of 25 or more
- Designed and implemented quarterly training opportunities, providing at least 6 hours of professional development for case management staff
- Coordinated quarterly external training sessions to enhance skills and knowledge of case management staff
- Organized staff files and certifications for case management staff to meet state policy requirements for audits
- Delivered tailored training sessions to individuals
- Create and implement a monthly training for foster families and case managers
- Assist in the instruction of IMPACT certification classes for foster parents
Case Management Assistant for CPS Investigation
White County DFCS
01.2017 - 05.2017
- Supported case managers during home visits, intake reports, collateral calls, and court preparation to ensure thorough case management
- Facilitated supervised visitation between children and relatives, promoting safe family interactions
- Streamlined organization of case files, reports, and case notes for efficient court preparation
- Fulfilled internship requirements by engaging in case management activities and supporting case managers., gaining practical experience in case management processes.
- 120 Hours
Coach and College Demonstrator
Ralph Lundy Soccer Camp
Carrollton, GA
06.2015 - 01.2017
- Trained players in soccer skills and tactics, enhancing their performance during sessions
- Wrote player evaluations to guide future development and set personalized goals
- Coordinated player logistics to ensure timely arrivals and efficient training sessions to improve training flow and efficiency to enhance training efficiency and on time for training
- Maintained a high level of professionalism and excitement with regard to the sport which motivated positive experiences for the players and a desire to return to the camp
Education
Bachelor of Science - Psychology, Christian Studies
Truett McConnell University
Cleveland, GASkills
- Training program development
- TBRI Practitioner
- Curriculum planning
- Instructional Design
- Trauma-Informed Training
- Crisis Management
- Conflict Resolution
- Interagency collaboration
- Microsoft Office (10 years)
- Google Applications (6 years)
- Adobe Acrobat (6 years)
- Ga Score, Ga Shines and Extended Reach Foster Care Programs - (9 years)
- Adaptability
- Quality Communication
- Time management
- CPR Certified
Timeline
Staff Training Coordinator
Families 4 Families
08.2025 - Current
Case Management Training Coordinator / Case Manager
Families 4 Families CPA Agency
08.2022 - 08.2025
Foster Care Case Manager
Families 4 Families CPA Agency
10.2017 - Current
Case Management Assistant for CPS Investigation
White County DFCS
01.2017 - 05.2017
Coach and College Demonstrator
Ralph Lundy Soccer Camp
06.2015 - 01.2017
Bachelor of Science - Psychology, Christian Studies
Truett McConnell University