Cayzen Anderson
St. Petersburg
Summary
A young experienced pilot with a strong background in leadership, operations, and decision making that was developed as a Back of House (BOH) Manager, now transitioning those skills into a professional aviation career. Proven ability to lead teams in fast paced, high pressure environments while maintaining safety, organization, and efficiency. Brings strong problem solving, communication, a disciplined safety first mindset, strong situational awareness and a commitment to precision and continuing to consistently learn.
Overview
6
6
years of professional experience
Work History
BOH Manager
Chick-fil-A
Palm Harbor, FL
05.2024 - Current
- Developed and implemented strategies to mentor team members, enhancing overall service quality.
- Evaluated workflow patterns to pinpoint opportunities for process enhancement and cost efficiency.
- Facilitated streamlined communication channels between front-of-house and back-of-house teams to enhance operational efficiency.
- Improved team efficiency by implementing streamlined BOH processes and procedures.
FOH Team Member
Chick-fil-A
St. Petersburg, FL
12.2020 - 04.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Assisted in training new team members on service protocols and operational standards.
- Collaborated with kitchen staff to maintain smooth workflow during peak hours, enhancing overall efficiency.
Education
Private Pilot License -
St. Pete Air
St. Petersburg, FLHigh School Diploma -
St. Pete High School
St. Petersburg, FL04-2026
Skills
- Performance evaluation and feedback
- Communication and interpersonal skills
- Professionalism and work ethic
- Team building and leadership
- Problem solving and decision making
Accomplishments
- Supervised team of 15 staff members.
- Achieved Food Safety Score of 1 through effectively helping with continuous coaching of food safety.
- LHSHL League Champion
- SAHOF State Champion
- USA Hockey National Championship Bronze
Timeline
BOH Manager
Chick-fil-A
05.2024 - Current
FOH Team Member
Chick-fil-A
12.2020 - 04.2024
Private Pilot License -
St. Pete Air
High School Diploma -
St. Pete High School
2024 LHSHL Hobey Baker Character Award
A single award throughout the entire high school hockey league of around 400 young men and women that ranges from Pinellas, Hillsborough, and Manatee county that is In Recognition Of Exemplary Character And Sportsmanship.