Caziyah Starkes
Tuscaloosa,AL
Summary
Detail-oriented host with a strong focus on communication and problem-solving. Demonstrated success in managing reservations and coordinating with staff to optimize customer experiences and ensure satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Logans Roadhouse Grill
McCalla, Alabama
06.2025 - 01.2026
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Facilitated clear communication between guests and staff to ensure seamless dining experiences.
- Built positive relationships with other front-of-house and kitchen staff.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
Bachelor of Arts - Psychology
The University of Alabama
Tuscaloosa, AL05-2029
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Event coordination
- Data analysis
- Research methods
- Communication skills
- Problem solving
Timeline
Host
Logans Roadhouse Grill
06.2025 - 01.2026
Bachelor of Arts - Psychology
The University of Alabama