Yeinlay Castaneda
Katy,TX
Summary
- Enthusiastic cosmetology worker with years of experience. Excellent eye for detail and organizational skills with extensive knowledge of individualized lesson plans and tracking the growth of students being trained. Committed to long-term results in stimulating environments. Success in keeping detailed records and personalizing lesson plans with training on. Extensive knowledge of modern pampering trends and adept at providing productive and honest feedback for outstanding growth to students and co-workers. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry level position in the environment. Ready to help the team achieve company goals. Cooperative contributing to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training in. Motivated to learn, grow and excel. Experienced with over years of experience in Excellent reputation for solving problems and improving customer satisfaction. Trustworthy employee. Offering excellent communication and good judgment.
- Responsible cashier with knowledge in money management. History of keeping work areas clean, neat and professionally groomed. Good listening skills combined with an attentive and detail-oriented nature.
Responsible competent in handling money, replenishing merchandise and helping customers find the best product.
Punctual and honest with solid training in environments. Satisfy customers with exceptional service. Looking for opportunities to help the team improve service and reduce waste.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cosmetology
Self-employed
Katy , United States
2009.11 - 2021.01
- Recruited clients for students to get practical experience.
- Conducted practice exams for students on both theoretical and practical sections.
- Planned both theory and practical lessons for students.
- Prepared students for TX cosmetology exam with 100% success.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Followed TX curriculum accurately with detailed lesson plans.
- Maintained laboratory with equipment, tools and supplies to meet course needs.
- Established goals for courses with organized outlines and detailed lessons.
Teller
Barri Financial Group
Houston , TX
2005.08 - 2008.01
- Training in cashier check department/ preventing fraud/Scam
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts.
- Stocked supplies for customers and personal teller station.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Promoting products, and new services.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Wrote and distributed customer correspondence.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
- Developed and maintained courteous and effective working relationships.
Secretary
ECSY
Habana , Cuba
2002.12 - 2005.01
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Completed accurate daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and greeted callers enthusiastically.
- Implemented paperless filing system for departments.
- Provided onboarding and training for new support staff.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Education
Cosmetology -
Houston Training Schools
Houston, TX08.2010
GED -
North Star Christian High School
Houston Tx12.2009
Skills
- Policies and Procedures
- Signature Verification
- Cashier's Checks
- Bank Deposits
- Customer Service
- Reliable and Responsible
- Fraud Detection
- Cash Handling
- Identity Verification
- Check Cashing
- Bill Payment Receipt
- Verbal and Written Communication
- Data Entry
Certification
- Licensed Tx Cosmetology
Additional Information
Good ability with computers and numbers .
Experience working with checks.
Excellent experience in costumer services.
Timeline
Cosmetology
Self-employed
2009.11 - 2021.01
Teller
Barri Financial Group
2005.08 - 2008.01
Secretary
ECSY
2002.12 - 2005.01
Cosmetology -
Houston Training Schools
GED -
North Star Christian High School
- Licensed Tx Cosmetology