Ryan O'Rourke
Lake Oswego,OR
Summary
Goal-oriented General Sales manager with distinguished experience in the Automotive industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
Sales Director
Cardinal Buick GMC
10.2022 - 07.2024
- Coached and managed 30 Sales Consultants.
- Produced 80 to 100 Retail deals Monthly Running $5,597 PVR on New and Used Cars.
- Managed And Coached Our Internet Sales Manager & and helped educate and Train Our Internet Department.
- Managed and Coached through The CRM with lead-count Phone & Internet Lead percentages including listening to Inbound and outbound ensuring Sales Associates our Process and Phone Script.
- Increased Internet lead-close rate from 6% to 18%
- Increased Phone Close from 10% to 25%
- Finished Number 1# Buick dealership in the Nation 2# In the Nation GM
- Increased the Employee retention 66%
General Sales Manager
Autonation Chevrolet Gilbert
02.2020 - 01.2023
- Increased New Car PVR from $-931 to $2,594
- Increased Used Car PVR from $1,304 to $3,350
- Improved New Car Volume from 125 to 200
- Improved Sales Gross from $700,000 to $1.4 Million.
- Desking GSM 1,000 deals on a yearly Average PVR $5,334
- Top AutoNation GSM in finance PVR $3,799
General Sales Manager
Toyota of Portland
07.2015 - 02.2020
- Increased Sales Variable Gross from $900,678 to $1,567,789
- Increased Used Car Volume from 80 to 175 per Month.
- Increased New Car Volume from 200 to 350
- Improved F&I PVR from $2,216 to $3,567
- Top GSM / Sales Manager for O'Brien Auto Group at 1100 deals per year on Average.
- Top GSM / Finance PVR for O'Brien Auto Group at $3,767 per copy.
- Number 1# Toyota Dealership in PNW region 2016-2020.
- Coached and Managed 50 Retail & Internet Sales Consultants, 5 ASMs, 5 Finance Managers, & Finance Director
- Increased the Employee retention 48%
- Decreased Turnover rate 60%
Sales Manager
Dick Hannah Volkswagen
09.2010 - 06.2015
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Manager
Ron Tonkin Hyundai \ Chevy
10.2005 - 08.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
BBA - Business Administration
Arizona State University
08.2003
Skills
- CRM Software (10years), Dealer Socket, Compass, Reynolds & Reynolds, ADP, Salesforce
- Goals and Performance
- Team Development
- Employee Motivation
- Sales Leadership
- Persuasive Negotiations
- Negotiations Expert and Strong Deal Closer
- Internet Sales Management
- Employee Coaching
Timeline
Sales Director
Cardinal Buick GMC
10.2022 - 07.2024
General Sales Manager
Autonation Chevrolet Gilbert
02.2020 - 01.2023
General Sales Manager
Toyota of Portland
07.2015 - 02.2020
Sales Manager
Dick Hannah Volkswagen
09.2010 - 06.2015
Sales Manager
Ron Tonkin Hyundai \ Chevy
10.2005 - 08.2010
BBA - Business Administration
Arizona State University
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