Naomi Sidlow
Assistant Catering Manager
Athens,GA
Summary
Adaptable Catering Manager with seven years of experience in leadership roles. Quick problem solver and detailed event planner. Skilled and dedicated to streamlining day-to-day operations with eye on customer service excellence. Outstanding attention to detail and high standards for smooth event outcomes. Successful at and remaining calm in high-demand situations.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Catering Manager
Campus Catering
Athens, GA
08.2015 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Set schedules for student staff by planning and designating shifts and hours on a weekly basis.
- Coordinated with customers and coworkers for floor and table layouts, guest numbers, and overall catering expectations.
- Designed and executed individualized banquet plans as Banquet Captain.
- Organized and oversaw food service and customer service training to educate employees on event setup, cleanup, and etiquette.
- Hired student employees and increased applicants to the department.
- Enhanced sales by promoting customer relations and assisting with creative menu solutions.
- ServSafe Manager, Alcohol, and Allergen certified.
Food Service Worker
Snelling Dining Commons
Athens, GA
05.2015 - 08.2015
- Made food according to standard recipes in a timely manner.
- Greeted customers at entrance to assist in cashier duties and answer questions.
- Learned other teammates' work tasks to train as backup.
- Cooperate with student workers and coworkers to fully manage all tasks.
- Take initiative in solving everyday hiccups to regular service.
Student Supervisor/Culinary
Bolton Dining Commons
Athens, GA
08.2011 - 05.2015
- Exemplified the duties assigned to me.
Education
Bachelor of Arts - Psychology
University of Georgia
Athens, GA 01.2017 - 07.2022
Skills
Strategic planning
Employee Training
Handshake UGA - Recruitment tool
FoodPro
Humanity Scheduling Software
Affiliations
- Alpha Phi Omega
Timeline
Bachelor of Arts - Psychology
University of Georgia
01.2017 - 07.2022
Assistant Catering Manager
Campus Catering
08.2015 - Current
Food Service Worker
Snelling Dining Commons
05.2015 - 08.2015
Student Supervisor/Culinary
Bolton Dining Commons
08.2011 - 05.2015