Connor Beadle
Denver,CO
Summary
Operations Support professional with robust background in providing comprehensive support and resolving technical issues efficiently. Known for strong collaboration, troubleshooting capabilities, effective communication, and adapting to evolving needs.
Overview
12
12
years of professional experience
Work History
Multi-Market Support Specialist I
Warner Pacific
Denver, CO
10.2020 - Current
- Processed new requests and created the Initial Review email for analysts.
- Highly experienced in census manipulations and transfers.
- Developed documentation and notes for internal processes, streamlining operations and increasing efficiency.
- Mentored junior team members in best practices, cultivating a knowledgeable support team.
E-commerce Specialist
B&G Refrigeration
Jacksonville, FL
03.2019 - 03.2020
- Managed price book of all products sold online and analyzed new potential product lines.
- Maintained inventories of products on Amazon, Walmart, Ebay, and Newegg.
- Started Fulfillment by Amazon(FBA) for high selling products.
Client Services Representative
Availity, LLC
Jacksonville, FL
09.2018 - 03.2019
- Applied EDI training to identify/correct rejected claims.
- Handled phone calls and logged issues in ticketing system.
- Assisted users with navigating the website.
Delivery Driver
Jimmy Johns
Tampa, FL
03.2017 - 07.2018
- Delivered food orders by car.
- Maintained high levels of cleanliness and sanitation in accordance with restaurant industry standards.
- Took customer orders and worked with food in a fast-paced environment.
Information Systems Intern
Baxter Credit Union
Vernon Hills, IL
04.2014 - 08.2016
- Managed employee website on Microsoft SharePoint.
- Part of the Service Desk Help Team.
Education
High School Diploma -
Libertyville High School
Libertyville, IL05-2015
Skills
- 12 years of experience with Microsoft Office applications
- Five years of experience managing census data in Excel
- Four years of Microsoft SharePoint experience
- Three years of customer service in phone support
- Skilled in Java and C
- Assembled multiple computers
Timeline
Multi-Market Support Specialist I
Warner Pacific
10.2020 - Current
E-commerce Specialist
B&G Refrigeration
03.2019 - 03.2020
Client Services Representative
Availity, LLC
09.2018 - 03.2019
Delivery Driver
Jimmy Johns
03.2017 - 07.2018
Information Systems Intern
Baxter Credit Union
04.2014 - 08.2016
High School Diploma -
Libertyville High School