Dylexia Peter
Lynnwood
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Aldo Shoes
06.2023 - Current
- Built diverse and consistent sales portfolio.
- Monitored sales team performance and provided constructive feedback.
- Maintained current knowledge of evolving changes in marketplace.
- Stayed current on company offerings and industry trends.
- Recorded accurate and efficient records in customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Kept detailed records of daily activities through online customer database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Handled cash register operations and customer transactions to process payments.
- Trained new sales associates to ensure consistent performance across the team.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
Site Specialist
Curative Medical
12.2021 - 03.2022
- Contributed to the successful execution of complex projects by applying technical expertise in site planning, design, construction, and maintenance processes.
- Trained new team members on site policies and procedures.
- Created reports to provide insights into logistics operations and performance.
- Led efforts in securing necessary permits/licenses required for site development or modification activities.
- Built and established relationships with staff and vendors.
- Increased client satisfaction by providing timely updates and addressing concerns efficiently.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Order Fulfillment Associate
Platt Electric
03.2019 - 05.2020
- Updated manuals to reflect amending of rates, rules or regulations.
- Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
- Followed procedures for control and distribution of completed products in line with shipment plans.
- Complied with good manufacturing practices to prevent distribution of obsolete, rejected, or deteriorated manufacturing materials.
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Education
No Degree - Business Education
Edmonds Community College
Lynnwood, WAHigh School Diploma -
Meadowdale High School
Lynnwood, WA06.2018
Skills
- Point of sale operation
- Staff Supervision
- Client acquisition
- Inventory Control
- Sales strategy development
- POS system expertise
- Customer Service
- MS Office Applications
- Team Leadership
- Retail Store Operations
- Stock management
- POS Systems
- Account Servicing
- Bilingual
- POS system knowledge
- Meeting Sales Goals
- Organizational Skills
- PPE use
- Team Management
- Basic Math
- Data Management
- MS Office
- Multitasking
- Active Listening
- Fluent in English & Marshallese
Certification
- CPSP - Certified Professional Sales Person
Timeline
Lead Sales Associate
Aldo Shoes
06.2023 - Current
Site Specialist
Curative Medical
12.2021 - 03.2022
Order Fulfillment Associate
Platt Electric
03.2019 - 05.2020
No Degree - Business Education
Edmonds Community College
High School Diploma -
Meadowdale High School