Jennifer Sapp
Magalia,CA
Summary
Achievements include adding [Number] new customers and increasing revenue by $[Amount]. Hardworking, reliable and diligent sales leader.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Dollar General Store
Magalia, United States
2022.01 - Current
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
E-Cart Clerk
Raley's
Oroville, CA
2017.04 - 2019.02
- Collected and transported carts and flatbeds back to cart room.
- Coordinated and collected carts from parking lots, lawn and inside store.
- Assisted with customer needs by providing back-up cashier services and carrying out purchases to vehicles.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
- Assisted co-workers in restocking and conducting inventory of store.
Hotel Front Desk Clerk
Gold Country Casino
Oroville, CA - California
2006.02 - 2006.11
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Resolved service-related problems and documented actions in system.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
GED -
Oroville Adult
Oroville, CA08.1995
Skills
- Client relationship building
- Brand promotion
- Sales strategy
- Consultative sales techniques
- Cash Handling
- Till counting
- Stocking and replenishing
- Point of sale operation
Additional Information
References:
Amy Novak
530-353-7795
Robert David
530-353-1563
Heidi Gomez
530-624-9762
Ed Clark
831-236-1933
Timeline
Lead Sales Associate
Dollar General Store
2022.01 - Current
E-Cart Clerk
Raley's
2017.04 - 2019.02
Hotel Front Desk Clerk
Gold Country Casino
2006.02 - 2006.11
GED -
Oroville Adult