CeCe Baker
Memphis,TN
Summary
Dynamic and results-driven professional with extensive experience in property management, team leadership, and operational excellence across diverse environments. Proven ability to lead multi-site operations, manage budgets, negotiate contracts, and deliver exceptional guest experiences. Adept at developing and executing strategic initiatives that enhance operational efficiency and align with organizational goals. Committed to fostering collaboration, driving continuous improvement, and delivering a "Disneyland" experience in property management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PT Real Estate Tech
City of Memphis
01.2023 - Current
- Collaborate with senior leadership to align operations with city-wide strategic goals
- Evaluate client needs and implement targeted solutions to improve productivity and efficiency
- Develop and conduct training programs, enhancing the skills and capabilities of staff members
- Streamline internal processes to optimize team performance and deliver high-quality project outcomes
- Foster relationships with city departments, including General Services and Public Works, ensuring seamless coordination on property-related initiatives
Commerical Real Estate Manager
Berkshire Hathaway
09.2018 - Current
- Facilitate transactions involving property sales, lease agreements, and negotiations
- Deliver training sessions for real estate professionals, focusing on industry best practices
- Provide tailored solutions for clients, including staging advice and market analysis, to maximize property value and expedite sales
- Build and maintain relationships with stakeholders, ensuring smooth coordination during transactions
Assistant Director of Real Estate Operations
SRVS
01.2018 - 09.2018
- Oversaw multi-site property management operations, ensuring compliance with safety standards and regulatory requirements
- Developed and executed onboarding and training programs, fostering a culture of continuous improvement
- Managed budgetary constraints, optimizing resource allocation and maintaining high-quality environments
- Conducted regular inspections and implemented proactive maintenance strategies to uphold property standards
Senior Area Property Manager – Affordable Housing
National Church Residences
10.2012 - 10.2017
- Directed operations for a diverse portfolio of properties, achieving optimal occupancy rates and tenant satisfaction
- Prepared and presented financial reports, providing insights into performance and recommendations for improvements
- Managed capital improvement projects, ensuring completion within budget and timelines
- Developed and implemented sales and marketing plans, driving increased revenue and occupancy
- Built and maintained professional networks to support operational objectives and business growth
Marketing/Property Manager Representative
Experian Properties
05.2005 - 10.2012
- Streamlined property management processes by implementing standardized policies and CRM software solutions
- Enhanced tenant satisfaction through proactive issue resolution and efficient maintenance protocols
- Conducted market analysis and competitor research to inform strategic planning
- Designed and executed comprehensive training programs, ensuring consistent service standards
Education
Bachelor of Science - Business Administration
Morris Brown College
Atlanta, GASkills
- Property Management & Maintenance
- Team Leadership & Development
- Strategic Planning & Execution
- Budgeting & Financial Management
- Project Management
- Stakeholder Collaboration
- Data-Driven Decision Making
- Contractor Management
Accomplishments
- Successfully managed multi-site property portfolios, delivering high-quality guest experiences and achieving operational excellence.
- Demonstrated expertise in sourcing, negotiating with, and managing contractors for large-scale projects.
- Proven ability to build and lead diverse teams, fostering collaboration and continuous improvement.
Certification
- Certified Instructor for Tennessee of Realtors
- CCIM Candidate
- Project Management
Timeline
PT Real Estate Tech
City of Memphis
01.2023 - Current
Commerical Real Estate Manager
Berkshire Hathaway
09.2018 - Current
Assistant Director of Real Estate Operations
SRVS
01.2018 - 09.2018
Senior Area Property Manager – Affordable Housing
National Church Residences
10.2012 - 10.2017
Marketing/Property Manager Representative
Experian Properties
05.2005 - 10.2012
- Certified Instructor for Tennessee of Realtors
- CCIM Candidate
- Project Management
Bachelor of Science - Business Administration
Morris Brown College
Similar Profiles
Brandon IrbyBrandon Irby
Police Officer at City of MemphisPolice Officer at City of Memphis
Christopher Bowles JrChristopher Bowles Jr
Firefighter at City Of MemphisFirefighter at City Of Memphis
Mya BurnettMya Burnett
Administrative Assistant at City of MemphisAdministrative Assistant at City of Memphis