Summary
Overview
Work History
Education
Skills
Anticipated Education
Accomplishments
References
Timeline
Generic
Cecelia Allen

Cecelia Allen

Stittville

Summary

Innovative and task-driven professional with management and customer service experience. Proven success in customer service with a strong ability to identify and meet customer needs. Skilled in multitasking and resolving complex situations efficiently.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
New Hartford
08.2023 - Current
  • Managed inventory levels to meet demand and minimize waste during shifts.
  • Assisted in preparing beverages according to established recipes and quality standards.
  • Implemented health and safety standards to maintain a clean work environment.
  • Monitored staff performance to ensure quality standards were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Assistant Manager

Inside Scoop
Stittville
05.2022 - Current
  • Coordinated staff schedules to ensure efficient coverage during peak hours.
  • Trained new employees on store policies and customer interaction techniques.
  • Managed inventory levels and placed orders for supplies as needed.
  • Handled cash register operations and balanced cash drawers at the end of shifts.
  • Maintained cleanliness and organization of the store environment for optimal experience.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Production Baker

Knead To Eat Bakery and Cafe
Utica
06.2021 - 10.2023
  • Prepared baked goods using standardized recipes and quality ingredients.
  • Operated ovens and mixers to ensure consistent product quality.
  • Managed inventory of ingredients and supplies for daily production needs.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Collaborated with team members to complete daily tasks.

Education

Associate of Arts - General Studies

Mohawk Valley Community College
Utica, NY
06-2025

Skills

  • Attendance oversight
  • Cash handling
  • Quality control
  • Staff training
  • Customer service
  • Shift leadership
  • Team collaboration and leadership

Anticipated Education

  • Mohawk Valley Nursing - AS 2026

Accomplishments

Honors degree

Partner of the quarter 2025

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
08.2023 - Current

Assistant Manager

Inside Scoop
05.2022 - Current

Production Baker

Knead To Eat Bakery and Cafe
06.2021 - 10.2023

Associate of Arts - General Studies

Mohawk Valley Community College

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