Cecelia Ristau
San Antonio
Summary
Detail-oriented professional with 10+ years of customer service experience and 3 years of cake decorating expertise. Strong background in healthcare support, quality assurance, and administrative operations. Recognized for reliability, teamwork, and the ability to adapt quickly to new environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist/ Receptionist
Stability Biologics
San Antonio
07.2024 - 11.2025
- Ensured compliance with FDA, AATB, ISO, and state regulations.
- Maintained and organized quality, donor, and batch records.
- Managed scanning, uploading, and regulatory retention of documents.
- Maintained Transplant Utilization Records (TURs) and ensured database accuracy.
- Provided crossnfunctional quality assurance support.
Caregiver
AA Care Services
San Antonio
07.2021 - 05.2024
- Provided individualized care for patient with diabetes, dementia, and COPD.
- Supported daily living needs and documented all care activities.
- Escorted patient to appointments, errands, and recreational outings.
Barista
Starbucks
San Antonio
10.2021 - 07.2022
- Delivered fast, friendly service in a highnvolume café environment.
- Prepared beverages to customer specifications with accuracy.
Bakery/Deli Manager
Walmart
San Antonio
01.2016 - 07.2022
- Supervised bakery and deli operations including inventory, scheduling, and production.
- Ensured sanitation, labeling accuracy, and product freshness.
- Trained and led team members to maintain efficient operations.
Sandwich Artist/Cashier
Subway
01.2015 - 01.2016
- Prepared sandwiches and provided fast, courteous customer service.
Car Detailer
Washmasters Car Wash
03.2013 - 12.2014
- Performed interior and exterior vehicle detailing to customer standards.
Seasonal Cashier
Target
San Antonio
11.2012 - 02.2013
- Assisted customers, stocked shelves, and supported checkout operations.
Appointment Setter
Access Fleet
Minden
11.2010 - 06.2012
- Scheduled appointments for field agents and met daily quotas.
- Communicated service offerings to shops to secure appointments.
Cardiac Monitor Technician
Renown Health
Reno
11.2009 - 02.2011
- Monitored telemetry for arrhythmias in cardiac ICU.
- Entered physician orders, supported families, and assisted nursing staff.
Education
Pharmacy Technician Certificate -
San Antonio, TXHigh School Diploma -
Douglas High School
Minden, NVSkills
- Customer Service
- Data Entry
- Excel
- Record Management
- Medical Terminology
- Healthcare Admin Support
- Patient Monitoring
- Retail Operations
- Communication
- Team Collaboration
- Attention to Detail
- Multi-tasking
- Communication
Certification
- Non-CDL Class C Driver's License
- Food Handler Certification
Timeline
Quality Assurance Specialist/ Receptionist
Stability Biologics
07.2024 - 11.2025
Barista
Starbucks
10.2021 - 07.2022
Caregiver
AA Care Services
07.2021 - 05.2024
Bakery/Deli Manager
Walmart
01.2016 - 07.2022
Sandwich Artist/Cashier
Subway
01.2015 - 01.2016
Car Detailer
Washmasters Car Wash
03.2013 - 12.2014
Seasonal Cashier
Target
11.2012 - 02.2013
Appointment Setter
Access Fleet
11.2010 - 06.2012
Cardiac Monitor Technician
Renown Health
11.2009 - 02.2011
Pharmacy Technician Certificate -
High School Diploma -
Douglas High School